If your event is postponed, rescheduled, or moved, and you purchased your tickets from a Ticketmaster or Live Nation website or application,* your tickets are still valid; in some instances, however, the Event Organizer may give you the option to request a refund. Alan Cross. To exchange tickets, contact Fan Support. Job Summary WHO WE ARE We're fans who help fans everywhere get into the live events they love. Maybe blame the bots swarming Ticketmaster and other sites, Bloomberg Business: finder.com is an independent comparison platform and information service that aims to provide you with the tools you need to make better decisions. Many people like to attend live events along with friends, family or loved ones. As the official Card of Ticketmaster, American Express is proud to offer Card Members exclusive access to ticket presales and Preferred Seating for many of the best events across Ticketmaster. American Express Card Member Presale, Card Member Exclusives, and By Invitation Only events for theater, music, dining & more Our information is based on independent research and may differ from what you see from a financial institution or service provider. If youre sent a code you should join the presale as soon as possible for the best chance to get tickets. What are Citi Complimentary Tickets? In his 40+ years in the music business, Alan has interviewed the biggest names in rock . As an alternative, your parent or guardian can register and buy the tickets for you from their Ticketmaster account and then transfer them to your Ticketmaster account. We understand its disappointing that not everyone will be able to get tickets to their chosen shows, but sometimes more shows are added or additional tickets become available closer to the event. Keep in mind that resale tickets can often exceed the original face value price of the ticket since the seller not the artist sets the price. Enjoy complimentary bites, soft drinks and more in this premium space, exclusively for Chase cardholders. Ticket Policy here. Calendar Calendar. finder.com compares a wide range of products, providers and services but we don't provide information on all available products, providers or services. Here are a few examples of presales and how you can get access: Venue Presales N.Y. Attorney General Sues Operator Of Online Ticket Resale Platform, Ticket Broker Over Massive Scheme To Sell Non-Existent, Speculative Tickets, Ticketmaster bets on smarter tickets to outsmart fraudsters, I was scammed by a ticket scalper - dont make my mistake, We actively cancel tickets listed for sale on our website when we suspect they were purchased using bots, We work closely with law enforcement to identify and go after bot users, Working with teams and artists, we have built new products to help them get tickets directly to their real fans, Our Verified Fan registration program and our new digital ticket platform have been used across thousands of events getting tickets to fans at fan-friendly prices, We have also helped teams and artists dynamically price tickets to ensure they rightfully receive the benefits of market pricing, instead of their profits going to scalpers or resale ticketing sites, We do not allow speculative tickets on our website. Our goal is to create the best possible product, and your thoughts, ideas and suggestions play a major role in helping us identify opportunities to improve. Rose Gold is here to stay. 3. From the registration page, you sign in to your account, select your preferred show(s) and register your email and phone number. Set your sale price Once you have your unique access code and its time to enter the sale, follow these steps for your best chance at securing tickets: Remember: Access to the Verified Fan sale does not guarantee you will be able to purchase tickets. I was looking at Preferred Seats for another event on Ticketmaster and noticed that there was a different way to unlock those seatscan I access American Express Preferred Seating through either method? You will not be able to purchase a single aisle seat. Visit the dedicated Ticketmaster/American Express ticket page. The email is simply to inform you that we have received your registration and will be working to verify your account. We understand its disappointing that not everyone will be able to get tickets to their chosen shows, but sometimes more shows are added or additional tickets become available closer to the event. An access code does not guarantee tickets. Due to high demand, we are sometimes unable to provide access codes to all Verified fans. We may receive compensation from our partners for placement of their products or services. Date City Venue Aug 9 Chicago, IL Wrigley Field* Aug 16 Phi Update 01/13/2023: New Greater Palm Springs 2023 Shows Added Harry Styles is adding shows at Acrisure Arena on January 31 and February 1. If theres Preferred Seating available, itll show up on the right-hand ticket column. If you edit your registration more than once to correct a mistake, such as changing the date of a selected show, we only keep the last registration that you submitted. Remember, to avoid errors do not open multiple browsers or tabs when purchasing tickets. The tickets will be associated with your account, not their payment method. General public onsale for this event starts on 2/3/2023. Enter the 10-digit Customer Service phone number on the back of your eligible Card when prompted to purchase tickets online, on a mobile device, or over the phone. The Amex Preferred Seating offer code is the 10-digit customer support number on the back of your credit card, without hyphens. How do I Earn Membership Rewards Points? These listings are a result of bots and professional sellers assuming they will be able to purchase tickets and flip them to fans for a profit. Citi Preferred Tickets are an allotment of tickets that have been set aside just for Citi credit card or Citibank Debit Card customers. Your credit card and name can only get you into line once. Any Amex credit card qualifies you for Amex Presales and Member Onsales. 32 East 31st Street, 4th Floor, Please see our Purchase Policy for details. No. Please appreciate that there may be other options available to you than the products, providers or services covered by our service. Savvy cardholders know there's a lot more to the best rewards credit cards than just the rewards you earn through spending. $25. Credit card companies or banks like American Express, Citibank, and Chase may offer their Card Members presales for shows as a perk for being a customer. Created with Sketch. What are Official Platinum Seats? GENERAL TRACK is Genarel Admission and STANDING ROOM ONLY area (NO SEATS). For most Verified Fan presale opportunities, those fans get first chance at tickets . Note: Whether an event has a Verified Fan sale or not is determined by the artist, team or event organizer on an event-by-event basis. Interactive seating chart for Dodger Stadium. All sales are final, but refunds are allowed in limited circumstances. Pearl Jam and Verified Fan, Billboard: How to get American Express Preferred Seating. It is not a unique Verified Fan access code, and cannot be used to purchase tickets. The list price for a Resale Ticket is set by the ticket holder who is reselling it.. Fees, including our portion of the fees, vary by event and cover the costs of the services we provide to venues, promoters and fans, including developing new technology, customer support, fraud prevention, marketing and other services Read More. I want theatergoers to be able to purchase tickets at face value at our box office and our website, rather than on a resale platform. Also, for many events, certain tickets may be exchanged for tickets from us of equal or higher price. This enhancement protects against tickets being screenshotted or photocopied and sold multiple times by unscrupulous resellers. Buy Tickets Finding a seating chart Article Finding a seating chart When you click "See Tickets" on your event, you'll see the seat map. For certain events, you will still be able to access Preferred Seating by typing in the Customer Service number on the back of your eligible Card Product. These listings are a result of bots and professional sellers assuming they will be able to purchase tickets and flip them to fans for a profit. The first 2 or 4 seats off an aisle are considered aisle seats. And if you do go to a resale platform for tickets, I want the markup you must pay to be clearly displayed. If your favorite theatre or comedy club has a mailing list or newsletter, be sure to sign up to see if it offers early access to tickets. The Ticketmaster Presale code for Citi Card is: 412800 The Chase Presale code for Ticketmaster is: 541712 Having these cards are the only chance to get access to these specific presales, but Fan Club, Mobile, Facebook, and other Ticketmaster presales are fair game, and easy to find via a quick Google search. Registration just lets us know you are a fan who is interested in buying tickets and allows us to verify your account. Talk to Someone We use a lottery-style process to select which registrants receive a Verified Fan access code and which are put on the waitlist. The seating information on your ticket or booking confirmation will look like this: Row . Purchase preferred seating for a more favorable spot in United Economy. If you are an eligible Card Member who has connected your Card to your Ticketmaster account, your eligibility has already been saved to your Ticketmaster account. When demand is high meaning the number of registrants exceeds ticket availability for an event a lottery-style process will determine whichVerified Fan registrants will receive a unique access code for the chance to buy tickets. Fan clubs and artist/team communities often give their members presale access to recognize loyalty. Event Organizers are in control of all the key details when it comes to selling their tickets. They are made available by artists and event providers and sold through Ticketmaster alongside all other tickets. Are Official Platinum Seats resale tickets? The tickets are associated with the Verified Fan account that was used for purchase, not the payment method used. Ticketmaster Social Presale If you follow us on Facebook , Twitter , Instagram or Google+ , then keep your eyes peeled for the unique presales we share with our social communities. Optional, only if you want us to follow up with you. The Advertising Standards Authority (ASA) said it found "no discernible difference". Next Ticketmaster vets each request by confirming it belongs to an individual not a bot and that it hasnt been tied to irregular behaviors that could be a sign of a professional seller attempting to access the sale. Tickets are sold on a first come, first served basis. Label Presale - This is usually a presale that can be accessed by pre-ordering merchandise from the bands/record labels online stores. If you edit your registration more than once to correct a mistake, such as changing the date of a selected show, we only keep the last registration that you submitted. Upgrade your pregame in the new Chase Lounge. Search for your favorite artists, teams or events All Amex cardholders can buy tickets for select shows before the general public during an American Express presale,According to Ticketmaster Amexs ticketing partner Preferred Seating presales are available to Amex members with select cards. They help cover the costs of putting on each show, like setup and security, amazing visuals and crystal-clear sound, and other fan services that all work together to create unforgettable experiences. Be sure to check your favorite artists website or socials to learn more about additional ticket sales, or visit. Disconnecting your Card from your Ticketmaster Account. How do I Redeem Membership Rewards Points. *Special rules apply to certain kinds of tickets (including transfer tickets and tickets you purchased but then resold). While we are independent, the offers that appear on this site are from companies from which finder.com receives compensation. When you buy a ticket, you are supporting your favorite live events, like your favorite sports team, Broadway shows, concerts, and family-friendly entertainment. And because theyre giving us the rights to sell their tickets, Event Organizers typically collect a portion of these fees as well. Most of all, I want you to be there when the curtain goes up. That means you can count on us to provide you: 100% Real Tickets The tickets are associated with the Verified Fan account that was used for purchase, not the payment method used. More information about Preferred Seating eligibility is located here. It can seat you within a section, it might take you to the front rows while Amex Seating or Member Onsale seats you would put you farther back. Ticketmaster offers platinum seats for many events. When demand exceeds availability, we use a lottery-style process to determine which registered fans will receive a unique access code or be put on the waitlist. You shouldnt have to fight robots just to see something you love. ","anchorName":"#american-express-preferred-seating-vs-presale-is-there-a-difference"},{"label":"How to get American Express Preferred Seating","anchorName":"#how-to-get-american-express-preferred-seating"},{"label":"Which credit cards offer an American Express preferred seating code? MSG Logo. Add your tickets to your cart, then check out. This is where signing in and ensuring your information is correct in advance will give you the best chance of purchasing tickets. Credit Card Presales Print out your passes from the convenience of your home, download them on your phone or pick them up at the nearest Ticketmaster location. ","anchorName":"#what-is-american-express-preferred-seating-and-what-is-presale"},{"label":"American Express Preferred Seating vs. presale: Is there a difference? Spend in categories like airfare, gas and groceries and collect points that take you around the world. Must purchase tickets no later than 7 days before the day of show. ","anchorName":"#which-credit-cards-offer-an-american-express-preferred-seating-code"},{"label":"Compare American Express credit cards for Preferred Seating","anchorName":"#compare-american-express-credit-cards-for-preferred-seating"},{"label":"Ticketmaster deals","anchorName":"#ticketmaster-deals"},{"label":"Bottom line","anchorName":"#bottom-line"},{"label":"Frequently asked questions","anchorName":"#frequently-asked-questions"}]}, 80,000 points after spending $6,000 in your first 6 months. Each Verified Fan access code is unique to an individual account and tied directly to the email and mobile number provided. The Cards that are eligible for Preferred Seating are listed here. It is not a unique Verified Fan access code, and cannot be used to purchase tickets. We offer Event Organizers several ways to deliver tickets to fans, including mobile tickets, will call pickup, print-at-home, and mail. Tickets will be available on a first-come, first-served basis. Although we may not be the largest resale marketplace, we strive to be the best and most transparent for fans purchasing resale tickets. No. The Blue Cash Preferred is an excellent choice for families, as it offers great cash back on gas and groceries. If you purchased ticket insurance during checkout, and cant attend an event for any covered reason, youll be reimbursed up to 100% of the ticket price. These tickets are made available for a limited period of time during the general public on-sale and can only be purchased by using a Citi credit card or Citibank Debit Card. The lottery-style process will be used to determine who gets off the waitlist. Hamilton Producer Jeffrey Seller, Billboard: That means you can count on us to provide you: Every ticket we sell, standard or resale, is real and accounted for so that you always get into your event. No action is required to obtain a refund. How are ticket prices and fees determined? Quest-ce que Fan certifi? In addition, we may occasionally offer tickets at a discount after the original on-sale date, and will not refund the difference between the original price and the sale price. Do I have to use my Amex card for my Ticketmaster purchase? Ticketmaster bets on smarter tickets to outsmart fraudsters, NY Post: Finder monitors and updates our site to ensure that what were sharing is clear, honest and current. See MSG Ent. Gates generally open 1 Hour prior to concert start time. Why is the Live Event Ticket Market So Screwed Up? Between 6:00 pm and 7:00 pm. American Express with Ticketmaster - Preferred Seating Access and SSO Account Connection - Frequently Asked Questions About the Partnership What does American Express partner with Ticketmaster to offer? Ditch your alarm and skip the queue for your favorite artists. Learn more about refunds for canceled and rescheduled live events. How do I access the Verified Fan sale once I get a code? We also collect service and order processing fees for our ticketing services. We took that burden upon ourselves to try to create those obstacles that would put as many tickets into the fans hands Our fan base just loved it, they felt we did everything we possibly could do and we did. Create an account to follow your favorite communities and start taking part in conversations. Seating arrangements vary for each event, and there may or may not be seats of any kind available. TIP: View your tickets before you go so theyre loaded in the app, even when WiFi is slow. For your convenience, here are some examples of when a refund may be available: If your event is canceled, and you purchased your tickets from a Ticketmaster or Live Nation website or application,* we will issue a refund to the original method of payment used at the time of purchase, once funds are received from the Event Organizer. For Preferred Seating, consider a premium Amex card. No. Broadway Ticket-Buying Now Easier for Fans, U.S. GAO: If youve been invited to participate in a Verified Fan sale, we recommend that you prepare by signing into your Ticketmaster account before the sale to make sure your billing information is up to date. Enjoy Chase Preferred Seating for upcoming events at Madison Square Garden, Radio City Music Hall and Hulu Theater at MSG. You'll need a Ticketmaster account to log in and pay. This new process is designed to be more seamless and convenient for Card Members so you can get easy access to great seats for eligible events now and in the future. There are times they won't offer an aisle seat presale though and it will be built into another presale. N.Y. Attorney General Sues Operator Of Online Ticket Resale Platform, Ticket Broker Over Massive Scheme To Sell Non-Existent, Speculative Tickets, The Drum: In many cases, you may see ticket sales listed as either a Presale or a General Public Onsale. Event Organizers may arrange these early Presales as part of promotional efforts they have with a third party, such as offering tickets to certain credit cards holders in exchange for the credit card company promoting the event to its customers, or as part of fan loyalty efforts to get tickets directly into the hands of their best fans who are members of a fan club or who pre-registered. Amex cards that have access to Preferred Seating include: American Express Gold Card American Express Business Gold Card The Platinum Card from American Express If youre sent a code you should join the presale as soon as possible for the best chance to get tickets. If youve got access, youll receive a text message to the number you provided during registration. All users of our online services are subject to our Privacy Statement and agree to be bound by the Terms of Service. As the official ticketing partner of thousands of concerts, sports, and theater events around the world, we offer the widest selection of tickets, and all of our tickets are guaranteed by a verification process or a money-back guarantee. About American Express Preferred Seating and Unlocking it for this Event. Receiving an access code does not guarantee you will get tickets it means that youll simply have access to enter the Verified Fan sale. The email is simply to inform you that we have received your registration and will be working to verify your account. These tickets are always more expensive than . If tickets remain, we may text you an access code to join the ticket sale. If you have questions or problems, our award-winning Fan Support Team will work hard to make sure you get the help you need. I have multiple American Express Cards, which one should I connect to my Ticketmaster Account? A window will appear, with a complete map of the room and all the numbered places available for sale. When you purchase preferred seating, you'll not only enjoy a better seat in Economy, but you'll also . They decide how many tickets should be sold, the types of tickets to sell, the prices, when ticket sales information is made available to the public, as well as when they want the tickets to go on sale. For additional information, read our blog post, Updated Information About Event Status, Refunds, and Options. SafeTix uses an encrypted digital ticket that eliminates ticket fraud and counterfeiting by making it impossible to copy and sell fake tickets on paper. By registering for a Verified Fan sale, you are letting us know that youre interested in purchasing tickets. The aisle seat presales aren't always tied to AMEX or any other credit card/special presale codes, and will generally run during the first open presale on Ticketmaster, so you can use any card you desire. And for resale tickets where the original ticket was sold through another ticketing company, and then posted on Ticketmaster, we provide a money-back guarantee. Want more info? The ability to purchase tickets is always determined by supply and demand, and can never be guaranteed. Chase Sapphire Reserve: Best card for premium travel. If you dont see a Sell Tickets button, or it's grayed out, you will be unable to resell your tickets on our site. Creator of Broadways Hamilton - NY Times. View step-by-step instructions on our help center. Once that connection is made, no other Cards associated with your account can be used to connect to another Ticketmaster account. We make sure all selected fans have verified and authentic accounts so that real fans not bots get access to tickets. Ticket prices also include State and local government-imposed taxes including general sales tax, amusement tax and other similar taxes. You should read those policies carefully to understand your options and our policies. Live Event Ticketing Report. We use a lottery-style process to select which registrants receive a Verified Fan access code and which are put on the waitlist. How to get American Express Preferred Seating Visit the dedicated Ticketmaster/American Express ticket page. If youre buying Preferred Seating tickets, you must use one of the eligible Amex cards listed above. This is how it works: 1. A second email will be sent the day before the Verified Fan sale letting you know if you will receive a unique access code or if youve been placed on the waitlist. Why Empty Seats at Taylor Swifts Concerts are Good for Business, RecodeDecode: Sample list of eligible American Express. Refer to the How does Verified Fan work? section above for details on the remainder of the verification process. On our site, you can choose the seats that suit you the best, among the seats that are assigned to the sale by the organizer. Bands will sometimes advertise presale access if you pre-order their latest album for example.

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