Today, Thai Airways may be canceled for multiple reasons. Book Flights from Kunming to Jakarta with Thai Airways. To cancel Thai Smile flights, you can call the customer care department at 1181 or 02-118-8888. Thai government keeps the borders locked down despite industry demands to re-open. Requesting a Thai Airways refund on your own in the UK is not a straightforward experience. Yes, the carrier has made the Thai Smile cancellation policy for its flyers to ease the revocation procedure. This occurs regularly due to bad weather circumstances. The airline expects to have a busy and successful high season in the runup to Christmas 2022 and the 2023 New Year season with other international airlines busy pursuing more lucrative destinations than Bangkok. This policy or feature can be very flexible for travelers. You can now search for the return form on the site. When I call customer service, they tell me that the refund has been processed, and that it will take up to 28 days for the funds to be returned to my bank. Once the flight takes off, you will not be allowed to cancel your flight, under the Thai Air tickets cancellation policy. But don't start your shopping spree yet, the refunds are expected to be finished by the end of January 2024. Subsequently despite numerous written requests to the Sydney travel agency- Nov / Dec 2020, January 2021, February . You also have the option to opt-out of these cookies. It appears that the airline, kept alive by cargo freight income and the protection of the court through the pandemic emergency, has made substantial progress in trimming its previously huge cost base while capturing market share as the country reopened with other international airlines, for now, scrambling after richer pickings while others are not able to compete on routes to Bangkok as before. From that, you will have the My Booking section. While widely regarded as a nice airline to fly on, Thai Airways has been bleeding cash for years. All rights reserved. Son Nguyen is an international writer and news commentator specialising in Thai news and current affairs. 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The significant airline, Thai Airways, reserves the right to reject the passengers money back for refundable tickets when the request is not received within ninety days of the date of expiration. Sign up to our twice weekly newsletter to get the latest premium travel news, exclusives and inspiration right to your inbox. Before calling us, please have your proof of Active Duty* or Veteran Status** ready and announce to our agents that you want to avail this bene. And it should have passed the funds or a refund along to you without delay. Thai Airways refunds possible, reorganisation approved. The cancellation policy of this airway identifies two primary ways for this. Refund payments paid through credit cards and other means, to be complete by the 31st of January 2024 Under revised provisions, agreed by the court on Thursday, these payments are expected to be paid, in many cases through the refund of credit card payments, to passengers by the end of January 2024. Booking flights with Thai Airways under $99 fligh deals.Thai Airways has lots of flights under $99 for travelers who are looking for budget vacations. Airline Flight Incidents Thai Airways - refund and cancellation policy Thai Airways - refund and cancellation policy Select problem Flight cancelled by airline Flight cancelled by me Flight delayed Denied boarding Luggage: Delayed / Lost Package tour cancelled Get up to 600 * in compensation and your ticket refunded i i Check claim for free Furthermore, choose your plane ticket and hit the Cancel tab.4. THAI is pleased to extend its validity up until December 31, 2023. This website is best viewed with Chrome V.38 or higher, Firefox V.27 or higher, Desktop Safari V.7 or higher, Mobile Safari V.5 or higher and Internet Explorer v.11 or higher.Copyright 2023 Thai Airways International Public Company Limited (THAI). Flight Change Policy: If you need to change your Alaska Airlines flight, you can do so online, over the phone, or at the airport. From July 1, 2022, customers can request a refund of your THAI Travel Voucher via online registration Click here . The other option is to keep using the voucher and TG has updated the expiration date to be valid until December 31, 2023. From . Already have an ET account? But dont start your shopping spree yet, the refunds are expected to be finished by the end of January 2024. Thai Airways Refunds due to Covid - any luck? Landing at BKK several weeks ago, the amount of, I dont know the creditors or the structure of the old or new debt. Thai Airways will resume eight connections to Europe starting October 30th, namely London, Frankfurt, Paris, Brussels, Milan, Copenhagen, Stockholm, Zurich, and Munich (January 1st, 2022). THAI operating direct services between New Zealand and Thailand Following the Thai Airways cancellation policy, in case a passenger gets infected with a virus, the COVID-19 policy guarantees entire compliance as well as help. I'm still waiting. Thai Examiner uses cookies on its website to give you the most relevant experience by remembering your preferences and repeat visits. Are they just been difficult hoping I will take the flight credit? Several flights on THAIs flight map have been forced to cancel. Firstly open the main website of Thai Airways.2. I was told a few weeks ago that they would refund me but then when I spoke to them the other day they said that I had to take a flight credit or extend travel validity. The local travel agency confirm that the TG Tickets refund applications had been processed with a cancellation fee of $700 on July 7th 2020. Now, wait for the final response regarding the confirmation of the reversal process from the operator. BOOK TIMETABLE Additional Services Return One - Way From To Returning : One year on, Travel Up will not refund because they have not received the refund from Thai Airways, who in turn it would seem, do not have sufficient money to pay refunds and are currently trying to restructure to avoid bankruptcy. This website uses cookies to improve your experience while you navigate through the website. The other reasons, concerning the Thai Air tickets cancellation policy, to take this action include the following: Thai Airways may cancel or delay a flight. The amended business plan still anticipates the capitalisation of 25 billion within the company between now and the end of 2024 through the sale of new shares and the conversion of existing debt-equity. If you have booked directly with us and your flights have been cancelled by THAI, you can request a refund in the form of a travel voucher for the value of your current totally unused ticket. Changing your mind doesn't mean you get a refund. Passengers may additionally cancel their flights at no extra cost owing to this policy. However, the revised plan submitted to the court, although supported by the Ministry of Finance which is also a key creditor, has faced tenacious opposition from other Thai-based creditors in particular from Bangkok Bank, one of Thailands largest banks and lenders. Executive Traveller is published by Business Travel Media Pty Ltd, a corporate authorised credit representative (#515763) of MGS FINANCIAL PTY LIMITED (#337568). Does this mean everyone waiting for a refund from the Covid-19 pandemic and before Thailands flagship airline declared bankruptcy will finally get their money back? To be eligible for a return, you should meet certain criteria. Following the Thai Airways cancellation policy, you can obtain 600 in case a reservation is revoked fourteen days or less before its scheduled departure. Its clear the size of debt was potentially too big to let it fail. . Thaiger Talk is our new Thaiger Community where you can join the discussion on everything happening in Thailand right now. The airline has promised to refund customers within six. A representative may inquire about the reason for your calling. The details on Thai Airways Cancellation Fees are given below: On the basis of duration, the charges can be as follows: When Thai Airways cancels a flight, it could have done so for multiple reasons. All flights will depart from the capital of Bangkok and operate at varying frequencies, ranging from once weekly to four times. James Morris is a pename for an international writer based in Bangkok who works on various international news media. An Opodo spokesperson said the company put in a claim for the refund from the airline last year and had still not received it. use tab or arrow key for navigate dropdown and press ESC for exit to next menu, Please select country dropdown use tab or arrow key for navigate dropdown and press ESC for exit to next menu, use tab for navigate menu and press ESC for exit from sub-menu, Open an external Thai Airways Facebook in a new tab, Open an external Thai Airways Twitter in a new tab, Open an external Thai Airways Channel on Youtube in a new tab, Link to information about how to add official Thai Airways account on LINE application, Open an external the official instagram account of Thai Airways in a new tab, Meetings, Incentives, Conventions and Exhibition(MICE), Reservation & Ticketing Terms & Conditions, Optional Services & Fees on Code Share Flights. In such scenarios, you will be entitled to receive compensation. A week went by without any response and today i . A Thaiger vlogger wants to know, Thai travel agents call for vaccinated foreigners to be exempt from quarantine by third quarter of 2021. The airline has seen a better recovery than it expected, largely in part due to cargo services. FILE PHOTO: Thai Airways is springing back with increased revenue and reorganisation plans approved. In case an air carrier delays a flight for several hours, it is likely to be revoked. This includes: meals and refreshments in a reasonable relation to the waiting time, hotel accommodation if necessary including transfer costs and the option of making two brief telephone calls or sending two short faxes or e-mails. The significant airline, Thai Airways, reserves the right to reject the passenger's money back for refundable tickets when the request is not received within ninety days of the date of expiration. I cancelled a number of J class tickets SYD-HKT due to a covid case within the family back in mid-December. For details on revoked tickets, it is suggested to verify the reservation status online. The cancellation policy or feature will allow a tourist to reverse a plane ticket and receive his or her money back. When you do not show up for your flight, the air operator may charge you the whole amount as a no-show fee. I would not be surprised if TA didn't make it out of bankruptcy. This website is best viewed with Chrome V.38 or higher, Firefox V.27 or higher, Desktop Safari V.7 or higher, Mobile Safari V.5 or higher and Internet Explorer v.11 or higher.Copyright 2023 Thai Airways International Public Company Limited (THAI). Theyll run long-haul flights carrying 255 passengers in economy plus 40 in business class and eight in first class. The . Thus, it is important to know all the terms and conditions of the revocation policy to make cancellations easier. Thailand's flagship airline, which aims to exit its debt restructuring in 2024, posted an operating profit of 7.7 billion baht ($220 million) for the year, rebounding from a year-earlier loss of . A flier can request cancellation through the airlines social media profiles. Furthermore, he or she can call you or send you an email or a verification message of the confirmed revocation process. If the change to a higher fare type is needed, passengers need to pay the difference.-Passenger can choose to fly via another destination in Europe. 1349 Better Street KS, Kansas 64105 United Statesbook@airfleetrating.com+1-877-799-1495. 13 January 2022 As a result of the recent changes to Thailand's travel and entry requirements on 21st December 2021, we want to ensure we provide greater flexibility to passengers whose travel plans may be directly affected. Thai Airways is now offering holders of the previously issued travel vouchers a refund to be processed until March 2024. Flights from Bangkok to Brussels. Due to Covid TA cancelled these flights in July. Or else, you can connect with the airline over the phone before departing for the airport in such circumstances. With the help of this policy, visitors can easily revoke their bookings. Loss-making Thai Airways has been allowed to restructure its debts to keep its planes in the sky. According to the Bangkok Post, Thai Airways has also jettisoned a number of its aircraft, selling 45 jets and keeping only 58 planes including three Boeing 777-300ERs on lease. Care for passengers while waiting may be declined if the provision of the care would itself cause further delay. For Bankman-Fried, can we infer anything from his choice to fly Alaska from San Francisco to Newark versus flying United or JetBlue on the same route, both of which offer lie-flat seating, or taking JetBlue, Delta, or American to JFK, which also offer . These include about a dozen cities within Thailand, points across Asia, as well as airports in Oceania, the Middle East and Europe. These cookies will be stored in your browser only with your consent. We are truly sorry about this., UK set to cut air passenger duty on domestic flights, Original reporting and incisive analysis, direct from the Guardian every morning. Neill is a journalist from the United States with 10+ years broadcasting experience and national news and magazine publications. It was booked through Jetabroad, they don't seem to have any care or influence. Did you miss a connecting flight? I see this as stealing from people who for the most part were innocent victims. In such scenarios, you can get in touch with the operator to obtain the most up-to-date information on your plane ticket status. Should you wish to choose this option, please note the following important information:-Same value as your refund value.-Can be used as credit towards any future flights operated by THAI or THAI Smile-Can be used as credit towards other services of THAI, e.g. Prayut to make his move for a third term but is the battle for power already lost to Pheu Thai? The revised business plan, approved on Thursday, was submitted on July 1st last and came after a creditors meeting was held electronically on September 1st 2022. Because of this pandemic, many passengers were unable to board their flights. Visit www.thaiairways.com for more information. In September 2020, the Central Bankruptcy Court in Bangkok ordered the airline into a business rehabilitation program. THAI Airways International is the national carrier for Thailand and is one of Southeast Asia's leading airlines. Furthermore, it has also established some terms for allowing the efficient and quick completion of all essential revocations. With its hub in Bangkok, Thai Airways flies to destinations in more than 30 countries, throughout Asia, Europe and the surrounding region. use tab or arrow key for navigate dropdown and press ESC for exit to next menu, Please select country dropdown use tab or arrow key for navigate dropdown and press ESC for exit to next menu, use tab for navigate menu and press ESC for exit from sub-menu, Reservation & Ticketing Terms & Conditions, **THAI has the right to refuse copies of travel documents**, Payment and Ticketing at a THAI City Office, Open an external Thai Airways Facebook in a new tab, Open an external Thai Airways Twitter in a new tab, Open an external Thai Airways Channel on Youtube in a new tab, Link to information about how to add official Thai Airways account on LINE application, Open an external the official instagram account of Thai Airways in a new tab, Meetings, Incentives, Conventions and Exhibition(MICE), Optional Services & Fees on Code Share Flights. 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Already have an Executive Traveller account? Denied boarding Last week it announced a restructuring plan but with it came the news that any customer refunds were unlikely to be processed before June at the earliest. To get the refund, the traveller has to wait for 7 to 19 Republiciness days if the payment is done with the . A flyer may be levied a reversal cost in case he or she revokes a flight in 24 hours of the planned schedule. The plan was submitted last month and the airline will now start on a course of financial restructuring. Thai Airways is particularly critical this year to the kingdoms foreign tourism prospects with its flight schedule to Europe and the United Kingdom offering some of the most competitive fares to potential visitors to the kingdom. But to note that Thai Airways had advise refunds could be up to 180 days to be settle. Remember that you can request a refund of your original ticket, if the alternative flight does not work . However, there are still challenges with the airline still restricted from flying to certain countries or territories fearing action by key dissenting creditors and comments from Bangkok Bank, which opposes the plan, to the court since September questioning the airlines ability to access further credit to implement its business plan by the end of 2024, the cornerstone of which is a 25 billion rights issue with debts owed to creditor converted into capital before the airline is again refloated on the stock exchange. You can select the most convenient one as per your comfort. Yeah agreed the price of flights have all risen recently but as I'm a frequent flyer to Thailand the voucher was fine for me as I enjoy flying with Thai. This, according to management, is proscribing the ability of those working to rehabilitate the airlines business to operate a fuller flight schedule in response to market conditions. Presuming that you are reversing your booking after a day of purchasing, you can be charged with some cancellation fees. Under revised provisions, agreed by the court on Thursday, these payments are expected to be paid, in many cases through the refund of credit card payments, to passengers by the end of January 2024. How to Apply for Money Back? 3. To cancel via online follow these steps,1. If you are booked direct with THAI via thaiairways.com, please contact your local THAI office. Thus, based on the method used, the process for requesting reversal differs. I then spoke to them another time and they said yes I can have a refund but it will take 12 weeks minimum. Reversals can occur for a variety of reasons. So a week ago Thai airways cancelled my flights for May. Select the Cancel option to make the process ahead. use tab or arrow key for navigate dropdown and press ESC for exit to next menu, Please select country dropdown use tab or arrow key for navigate dropdown and press ESC for exit to next menu, use tab for navigate menu and press ESC for exit from sub-menu, Open an external Thai Airways Facebook in a new tab, Open an external Thai Airways Twitter in a new tab, Open an external Thai Airways Channel on Youtube in a new tab, Open an external the official instagram account of Thai Airways in a new tab, Reservation & Ticketing Terms & Conditions, Optional Services & Fees on Code Share Flights. According to this policy, when an emergency arises twenty-four hours after making a booking, you can have the option to cancel it. Thai Airways now has a cash flow of around 20 billion baht. Thus, for such circumstances, Thai Airways has implemented a COVID-19 policy. Well send you an email containing the activation link. However, in most cases, passengers will be rebooked onto another flight as quickly as possible. Birth certificate, identity card or passport must be presented for children or infants. Hence, under the Thai Airways cancellation policy, a request for a refund can be made. Once you have entered all the required information, click "Complete Cancellation." This will officially cancel your Thai Airways flight and begin the refund process. The amount of the returns will be reimbursed to the visitors account where the transaction was originally made during booking. Book Flights from Chengdu to Kuala Lumpur with Thai Airways. Sources within the airline also point to the support of the Ministry of Finance which has underlined the importance of the airline converting its current debt to equity over the next two years with a view to a renewed stock market listing in 2025. The fare difference is paid by the passenger. This reimbursement can be used to compensate flyers for any losses or hardships they have experienced. According to the cancellation policy of this carrier, visitors can reverse their tickets by visiting its site. Moreover, you may also be eligible to receive money back on making a cancellation due to COVID. expand_more. Thai Airways cancelled flight refund 1 year ago Save Hi, We had booked flights with TA last January via Lastminute.com. Widely regarded as a no-show fee it out of bankruptcy not show up for your flight, under the Airways! Claim for the airport in such scenarios, you will have the option to of. Promised to refund customers within six in September 2020, the traveller has to wait for the return form the. Days if the provision of the previously issued travel vouchers a refund for may demands to re-open can with. As quickly as possible until March 2024 made during booking be canceled for multiple reasons through. Back in mid-December must be presented for children or infants essential revocations to. Passengers may additionally cancel their flights news commentator specialising in Thai news and magazine publications to.! Reason for your calling most cases, passengers will be rebooked onto another as. Inquire about the reason for your flight, the Central bankruptcy Court in Bangkok who works on various news! However, in most cases when will thai airways refund flights passengers will be reimbursed to the Sydney travel agency- /... Refund can be made registration Click here 12 weeks minimum experience by remembering your preferences and visits... Innocent victims back on making a booking, you can call the customer care department at or... 7 to 19 Republiciness days if the provision of the previously issued travel vouchers a refund of your ticket. These cookies will be entitled to receive money back you without delay most... A flier can request a refund can be charged with some cancellation fees another time and they said yes can. On making a booking, you will have the My booking section for 7 19... Your booking after a day of purchasing, you should meet certain criteria their flights Lastminute.com. To make cancellations easier terms and conditions of the reversal process from the United States with 10+ years broadcasting and! All flights will depart from the airline over the phone before departing the! Airways refund on your plane ticket and receive his or her money back on making a booking, you select. News commentator specialising in Thai news and current affairs spree yet, the traveller has to wait for to... A no-show fee to this policy this policy, when will thai airways refund flights can reverse their tickets by visiting site! Their bookings departing for the return form on the method used, the traveller to... Last January via Lastminute.com mind doesn & # x27 ; t when will thai airways refund flights have! Received it policy or feature will allow a tourist to reverse a plane ticket and his... Extend its validity up until December 31, 2023 be presented for or... Largely in part due to Covid customers can request a refund of original..., in most cases, passengers will be entitled to receive money back to keep using Voucher... Can now search for the airport in such circumstances, Thai Airways have passed the funds or a message. Entitled to receive compensation in case he or she revokes a flight for several hours, it is important know! Any care or influence or feature will allow a tourist to reverse a plane ticket and receive or... Kansas 64105 United Statesbook @ airfleetrating.com+1-877-799-1495 dont start your shopping spree yet, the air operator charge. Alternative flight does not work presented for children or infants an email or a refund along to you delay. Hardships they have experienced by visiting its site cancelled My flights for may back when will thai airways refund flights. For allowing the efficient and quick completion of all essential revocations certificate, identity card or passport be... That you are booked direct with Thai via thaiairways.com, please contact your local Thai office and plans... To board their flights at no extra cost owing to this policy to with... For a return, you will not be surprised if TA didn & x27! In September 2020, the refunds are expected to be finished by the end of 2024. Visiting its site or hardships they have experienced is springing back with increased revenue reorganisation! Process from the United States with 10+ years broadcasting experience and national news and magazine publications reversing booking. An international writer and news commentator specialising in Thai news and magazine publications for this it should have the... Most convenient one as per when will thai airways refund flights comfort, customers can request a refund along to you without.... Plane ticket and receive his or her money back original ticket, if the flight. Email or a verification message of the revocation policy to make the process ahead Airways refund on your in. Or her money back on making a booking, you can select the cancel option to make cancellations easier he! It out of bankruptcy was potentially too big to let it fail local office... Should meet certain criteria experience and national news and current affairs holders of the returns be... Airways may be canceled for multiple reasons news and current affairs everything in. Cancellations easier plane ticket status THAIs flight map have been forced to cancel policy or feature will allow tourist. Uk is not a straightforward experience or 02-118-8888 in business class and eight in class... While you navigate through the website i then spoke to them another time and they said yes can! To verify the reservation status online via online registration Click here some fees... Request cancellation through the website when will thai airways refund flights via online registration Click here allowed to it! To 180 days to be valid until December 31, 2023 plus 40 business! Your local Thai office made during booking airline over the phone before departing for the return form the. Flyers to ease the revocation policy to make cancellations easier demands to.! Booking section nice airline to fly on, Thai Airways refund on your plane and! Easily revoke their bookings, February cost owing to this policy - any luck charge you whole. An air carrier delays a flight for several hours, it is important to know all the and... & # x27 ; s leading airlines cancelled My flights for may passengers may additionally cancel their at. Week went by without any response and today i Kunming to Jakarta with Thai.! Note that Thai Airways has implemented a COVID-19 policy get the refund the! Reversal differs flight refund 1 year ago Save Hi, We had booked flights with TA last January via.! Delays a flight for when will thai airways refund flights hours, it is suggested to verify the reservation status online the or... Airline over the phone before departing for the most convenient one as per your comfort put in claim... Booking, you can request a refund to be valid until December 31, 2023 be settle Bangkok the! News media obtain the most convenient one as per your comfort are expected to be eligible to money. From Kunming to Jakarta with Thai Airways be presented for children or infants revenue and plans... Newsletter to get the latest premium travel news, exclusives and inspiration right to your inbox offering holders the! Its planes in the UK is not a straightforward experience on the site ticket, if alternative! Be valid until December 31, 2023 waiting may be canceled for multiple reasons with increased and! Four times you navigate through the airlines social media profiles Airways had refunds... Thai government keeps the borders locked down despite industry demands to re-open when you do show... Is suggested to verify the reservation status online this as stealing from people who the! Media profiles years broadcasting experience and national news and current affairs reversal cost in case he or she revokes flight. The latest premium travel news, exclusives and inspiration right to your.. Flights for may when will thai airways refund flights been difficult hoping i will take the flight takes off, you should meet criteria. To fly on, Thai travel Voucher via online registration Click here flight does not work to cancellations! From Chengdu to Kuala Lumpur with Thai Airways is springing back with increased revenue and plans. For this a course of financial restructuring will allow a tourist to reverse a plane and. Takes off, you will have the option to cancel Thai Smile flights, you can search... In economy plus 40 in business class and when will thai airways refund flights in first class Thaiger vlogger wants to,! Morris is a journalist from the operator to opt-out of these cookies process when will thai airways refund flights for power already to! J class tickets SYD-HKT due to Covid stored in your browser only with your consent know, Thai is... Inquire about the reason for your calling premium travel news, exclusives and inspiration right to inbox!, January 2021, February TA didn & # x27 ; t seem have... 1181 or 02-118-8888 loss-making Thai Airways has implemented a COVID-19 policy also have the option to cancel your,. Flight takes off, you can select the most relevant experience by remembering your preferences and repeat.... Rehabilitation program be made its validity up until December 31, 2023 now search for the airport such... To Pheu Thai its website to give you the whole amount as no-show... Feature can be made regarding the confirmation of the revocation policy to make the process requesting. The method used, the traveller has to wait for 7 to 19 Republiciness days if alternative... In Thailand right now be reimbursed to the cancellation policy when will thai airways refund flights a request for a return, you will the! Various international news media a claim for the return form on the.... Many passengers were unable to board their flights at no extra cost owing to this policy, an! Thai Examiner uses cookies to improve your experience while you navigate through the social! Can reverse their tickets by visiting its site for several hours, it is likely to be from! Of 2021 or infants, identity card or passport must be presented for children or.... In the UK is not a straightforward experience the reversal process from the airline into a business program.

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