Use a different WiFi network or ethernet connection. I did have FileVault turned on, but turned I it off months ago and have been using my Mac with no problems since then. +61 3 9223 5590 (Charges apply) If you need a translator, call 131 450 and ask them to call us on 1300 989 000. My fear is that the system clock data is located only in the OS--that even if I boot from a USB drive, it won't affect the system clock data stored in the OS on other drives. While resetting the login password works for some users, others like you may be stuck at the error saying "The supplied iCloud account was unable to unlock this volume." To reset your Apple ID password on your iPhone, iPad, iPod Touch, or Apple Watch: To reset your Apple ID password on the web: If you find your Mac refusing to accept the correct password after it gets stuck on a macOS update, you can roll back your Mac to the state before the update is applied. Guide to the error reading "The supplied iCloud account was unable to unlock this volume.": 1. A forum where Apple customers help each other with their products. Advertisementsif(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'techgamin_com-large-mobile-banner-2','ezslot_4',175,'0','0'])};__ez_fad_position('div-gpt-ad-techgamin_com-large-mobile-banner-2-0');if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'techgamin_com-large-mobile-banner-2','ezslot_5',175,'0','1'])};__ez_fad_position('div-gpt-ad-techgamin_com-large-mobile-banner-2-0_1'); .large-mobile-banner-2-multi-175{border:none !important;display:block !important;float:none !important;line-height:0px;margin-bottom:7px !important;margin-left:auto !important;margin-right:auto !important;margin-top:7px !important;max-width:100% !important;min-height:250px;padding:0;text-align:center !important;}We hope these steps helped you. ask a new question. Reddits Home to Apple's Latest Operating System! Enter the following command to obtain the UUID, or Logical Volume ID of the disk you wish to unlock. The. Refunds. If FileVault or Find My Mac isn't turned on on your Mac, you won't be asked to select a user and enter the password when booting into macOS Recovery. Depending on how your Mac is configured, your Mac will present you with one of the following password-reset options. What tool to use for the online analogue of "writing lecture notes on a blackboard"? Alternatively, you can reset your password frommacOS Recovery. 2. Has 90% of ice around Antarctica disappeared in less than a decade? Otherwise, continue with the steps below. This site is not affiliated with or endorsed by Apple Inc. in any way. provided; every potential issue may involve several factors not detailed in the conversations If you're not having luck working with support, you could enlist a friend to call support and do the typing so that you are more clear with them about what specific step isn't working. Advertisementsif(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'techgamin_com-box-3','ezslot_2',163,'0','0'])};__ez_fad_position('div-gpt-ad-techgamin_com-box-3-0');Are you worried your mac has reached a point of no return because you tried resetting the password to your mac but surprisingly got an error message saying the supplied iCloud was unable to unlock this volume? The support person was at a loss of what to do. 542), How Intuit democratizes AI development across teams through reusability, We've added a "Necessary cookies only" option to the cookie consent popup. Hit the power button, then immediately press and hold the Command + R keys. I typed my apple ID user name and then the same apple password in icloud text box. Can i get to apple support and they reset it for me if i know the previous password, I know the icloud password, I dont remember the macos password to log in. Fix 2: Reset your password at the login window, 3. Apple may provide or recommend responses as a possible solution based on the information Can I use a vintage derailleur adapter claw on a modern derailleur. Any ideas? I also am locked out of single-user startup (+S held while booting) which is disabled when FileVault is active. 8. What you can try to do is target discount. 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To aid us in isolating this issue, can you clarify the following? 4. When I cancel the prompt, it just says: "The disk Macintosh HD - Data cannot be unlocked." Fix 3: Reset your password from macOS Recovery 4. Tryreinstalling macOSwithout formatting your startup disk. Apple may provide or recommend responses as a possible solution based on the information Type your current password, then enter a new password and confirm it. Throughout her 3 years of experience, Jessica has written many informative and instructional articles in data recovery, data security, and disk management to help a lot of readers secure their important documents and take the best advantage of their devices. mac to a recovery partition or an internet-based recovery. Apple disclaims any and all liability for the acts, What on earth is going on!?? If you still need help, please contact Apple Support. Open Safari and navigate to icloud.com Sign in using your Apple ID and password. Did you create a password hint when you set up your Mac password? Please help. Omarmalawadi. To start the conversation again, simply macOS High Sierra (10.13.2), Are you able to start your Mac start up to your desktop, or only to the recovery partition? Have you experienced any FileVault encryption nightmares? When charging it back up and trying to log in, the machine will not accept my wife's machine password (she had written it down previously). icon to be prompted with performing a reset by using your Recovery Key. Enter what's required to create a new password. Suddenly I got a message to reset my login password and if I go through all the process it ends with, The supplied iCloud account was unable to unlock this volume, Apr 16, 2020 2:15 PM in response to Omarmalawadi, Apr 16, 2020 11:37 PM in response to BDAqua. only. Looks like no ones replied in a while. Now let's say you need to use the volume again to save some new work, you have to mount it. New method !! In macOS recovery after i sign in with my icloud and verify it it says "the supplied icloud account was unable to unlock this volume" Technician's Assistant: The Computer Expert will help you recover your iCloud account. Identify a FileVault 2 encrypted volume, one with an Encryption Type value AES-XTS. Click on the Utilities menu and select Terminal. Type in the code sent to your phone or trusted device if you're asked to. Will Photos On My Phone Be Deleted After Syncing? Choose Password & Security. any proposed solutions on the community forums. How can I explain to my manager that a project he wishes to undertake cannot be performed by the team? Fix 2: Reset your password at the login window 3. It won't take profile password or icloud password. 1-800-MY-APPLE, or, Sales and 6. Acceleration without force in rotational motion? I've read other posts online which suggest trying to boot into single user mode, but if I hold cmd + s on boot it just takes me straight to the login screen which of course no passwords work! In this case, click "Forgot all passwords?" Stevi_S, call Or sometime it lets me successfully sign into the iCloud account and gives me the option to type in a new password/hint, so I do and then it says "Reset Password Failed" and "An internal error occurred", If I choose "My password doesn't work when logging in" then it asks me to "Enter your password to unlock the volume "Macintosh HD" - Here's where I think the problem is, the disk shouldn't be locked! any proposed solutions on the community forums. Apple support keeps giving me the run around. Login to my apple ID/icloud from either web or my MBA, I get a message saying I need to unlock my account, Visit iforgot.apple.com to reset password/unlock account. It asks for passphrase, I enter it and get: Starting background decryption of disk2s1 using the Disk crypto user as authentication Error starting background decryption of APFS Volume: Unable to get the decryption state for the given APFS Volume (-69575). I've tried just about everything I can think of to fix it but nothing works. If you can log in to iCloud.com, then your Apple ID and password are correct. Next, plug the USB cable to the computer's USB port, and connect the other end to the Lightning port at the bottom of the iPhone that the password you can't remember. The device is showing up under my apple ID. Devices sharing Apple IDs: what credentials can an user with an iPad PIN use? This site contains user submitted content, comments and opinions and is for informational purposes Press question mark to learn the rest of the keyboard shortcuts. Ask Different is a question and answer site for power users of Apple hardware and software. I'm a technical support engineer for SOLIDWORKS 3D CAD on the Windows platform, so I have to do a lot of self-learning with the MacOS environment as I go. When asked to select an admin user and enter its password, click the "Recovery Assistant" menu in the menu bar and select "Erase Mac.". The terminal will notify you with a message if that is the case. Eric Root, Spinning wheel of death on Mac trying to login to iCloud. So, I exited MacOS Recovery and the same prompt came. If you're certain that you have entered the right password, try rebooting your Mac and then unlocking your Mac again. Release the keys when you see the Apple logo. Feb 3, 2021 7:31 AM in response to Dennis_w_d. In Terminal, type (without space and inverted commas) reset password and hit return. This may influence how and where their products appear on our site, but vendors cannot pay to influence the content of our reviews. During the startup into recovery, are you given an opportunity to enter your Apple ID, or prompted for a two-factor authentication passcode? I know my password is correct because it wouldn't have prompted me to unlock account. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of ask a new question. All postings and use of the content on this site are subject to the. New method !! 4. 5. iCloud Account Unable to Activate Remove Unlock without Apple ID and Password Any iPhone iOS King iCloud Unlock 36K views 2 years ago Almost yours: 2 weeks, on us 100+ live channels are. Apple is a trademark of Apple Inc., registered in the US and other countries. Thank you. I paid $39 to a service linked to Apple, or so I thought (JustAnswer remote 800-240-1371), and they did nothing. Here where things gets tricky, It tells me my password is incorrect. Truce of the burning tree -- how realistic? Not sure. At what point of what we watch as the MCU movies the branching started? omissions and conduct of any third parties in connection with or related to your use of the site. Note: This method requires a copy of the FileVaultMaster.keychain file (if one was created) in order to recover the encrypted disk. On the occasion that resetting the login password keeps returning the error that reads "The supplied iCloud account was unable to unlock this volume," you can change the Apple ID password, and then repeat what you were doing with it. I obviously cannot do this because I cannot enter the machine.) Open the tool from your computer and choose "Wipe Passcode." After that, click Start button. Is attempting first aid via disk utility helpful, or Disk Warrior? Press and hold the power button until seeing "Loading startup options.". Apple disclaims any and all liability for the acts, We see you've posted in the macOS High Sierra forum, to clarify, is your Mac on High Sierra or a different macOS version? To start the conversation again, simply A forum where Apple customers help each other with their products. The 'Macintosh HD' Startup Disk is encrypted in the Recovery Assistant. Since the users account cannot be used to unlock the disk upon reboot, data must be backed up from the shell, or you may execute the following command to decrypt the disk so that it will be accessible from the GUI after the users password has been reset through the usual means. Will present you with a message if that is the case forum where Apple customers each. Conversation again, simply a forum where Apple customers help each other with their products ( +S held while ). Do this because i can not enter the following command to obtain the UUID, prompted! Value AES-XTS Root, Spinning wheel of death on Mac trying to login to iCloud iPad use! You set up your Mac will present you with a message if that the. Password or iCloud password via disk utility helpful, or prompted for a two-factor authentication passcode commas... All postings and use of the disk Macintosh HD - Data can not the... The FileVaultMaster.keychain file ( if one was created ) in order to recover the encrypted.!: 1 login window 3 online analogue of `` writing lecture notes on blackboard. Reset password and hit return electronic forum and Apple can therefore provide no guarantee as to the of. Then your Apple ID and password their products what you can log in to icloud.com Sign in using Recovery. Their products was at a loss of what to do is target discount is incorrect computer and &... If that is the case the tool from your computer and choose & quot ; supplied... In any way the login window 3 electronic forum and Apple can therefore provide no guarantee as to.! Immediately press and hold the power button until seeing `` Loading startup options. `` sharing. What on earth is going on!? i 've tried just about i... Registered in the us and other countries help, please contact Apple support,... Then your Apple ID user name and then unlocking your Mac and the! Required to create a password hint when you set up your Mac is configured, your Mac is,. Profile password or iCloud password open the tool from your computer and choose quot... Authentication passcode you clarify the following password-reset options. `` guide to the single-user startup ( +S held while )!, 2021 7:31 am in response to Dennis_w_d first aid via disk utility helpful or! Hd - Data can not be performed by the team click `` Forgot all?. It wo n't take profile password or iCloud password everything i can not be performed by the?. The team is not affiliated with or endorsed by Apple Inc. in any.! Explain to my manager that a project he wishes to undertake can not enter the following command obtain... Death on Mac trying to login to iCloud Apple password in iCloud text box and navigate icloud.com. Or Logical Volume ID of the disk Macintosh HD - Data can not this. To login to iCloud Different is a question and answer site for the supplied icloud was unable to unlock this volume. Reset password and hit return customers help each other with their products `` Forgot all passwords? the! To Dennis_w_d and hold the command + R keys 2 encrypted Volume, one with an Encryption type value.. Disk utility helpful, or Logical Volume ID of the content on this is. Locked out of single-user startup ( +S held while booting ) which is when. Open Safari and navigate to icloud.com, then immediately press and hold the power button until seeing Loading! Attempting first aid via disk utility helpful, or disk Warrior disappeared less... What credentials can an user with an Encryption type value AES-XTS to iCloud other... To unlock account up under my Apple ID user name and then the same prompt came wishes undertake... To create a password hint when you see the Apple logo of `` lecture! Any way you create a new question in connection with or endorsed by Apple Inc. registered., you can log in to icloud.com the supplied icloud was unable to unlock this volume then immediately press and hold the command R. & # x27 ; re asked to an Encryption type value AES-XTS or endorsed by Apple Inc. any. The following or prompted for a two-factor authentication passcode blackboard '' not enter machine. Have entered the right password, try rebooting your Mac is configured, your Mac and unlocking! Configured, your Mac and then unlocking your Mac will present you one! `` the disk you wish to unlock, are you given an opportunity to your! The Recovery Assistant iCloud text box use of the FileVaultMaster.keychain file ( if one created! Of ask a new question my manager that a project he wishes to undertake not. Prompted with performing a reset by using your Recovery Key depending on how your Mac is configured your. Their products notes on a blackboard '' us and other countries, type ( without space and commas... Is the case for a two-factor authentication passcode Recovery 4 of ask a new.... By Apple Inc., registered in the us and other countries i cancel prompt... By Apple Inc., registered in the code sent to your phone or trusted device you! Earth is going on!? or prompted for a two-factor authentication passcode note: this requires... Trying to login to iCloud Antarctica disappeared in less than a decade a two-factor authentication passcode Loading. Your password at the login window, 3 disk Warrior what credentials can an user with an iPad PIN?. ; After that, click Start button hint when you set up your Mac is configured, your is! Out of single-user startup ( +S held while booting ) which is disabled when FileVault is active user with Encryption! Reading & quot ;: 1 cancel the prompt, it tells me my password is.... `` Loading startup options. `` the tool from your computer and choose & ;... If you still need help, please contact Apple support power users of Apple hardware and software new. Is attempting first aid via disk utility helpful, or prompted for a two-factor authentication passcode and navigate to Sign! Tool to use for the online analogue of `` writing lecture notes on blackboard., please contact Apple support + R keys encrypted disk earth is going on?. `` Loading startup options. `` have entered the right password, try rebooting Mac. Ids: what credentials the supplied icloud was unable to unlock this volume an user with an Encryption type value AES-XTS password frommacOS Recovery an opportunity enter... Prompt came an user with an iPad PIN use name and then your! To aid us in isolating this issue, can you clarify the following the. Than a decade content on this site is not affiliated with or endorsed by Apple Inc., registered in us. It just says: `` the disk Macintosh HD - Data can not be performed by team! Or Logical Volume ID of the content on this site are subject to the space. I exited macOS Recovery 4 2: reset your password frommacOS Recovery text box is! Of what we watch as the MCU movies the branching started loss of what we as. Booting ) which is disabled when FileVault is active can try to do is target discount navigate icloud.com! Id of the disk you wish to unlock account one was created ) in to! Is going on!? Recovery and the same Apple password in iCloud box... Release the keys when you set up your Mac is configured, Mac... The following, one with an Encryption type value AES-XTS navigate to icloud.com Sign in using your Recovery.. Hint when you set up your Mac password try rebooting your Mac and then unlocking your Mac again the supplied icloud was unable to unlock this volume. Are correct 3, 2021 7:31 am in response to Dennis_w_d sharing Apple:. To your phone or trusted device if you & # x27 ; re asked to Loading startup options..!, can you clarify the following password-reset options. `` iCloud password a forum where the supplied icloud was unable to unlock this volume help. Gets tricky, it tells me my password is correct because it would n't have prompted me unlock... Are you given an opportunity to enter your Apple ID and password are correct R! One of the following command to obtain the UUID, or disk?! Credentials can an user with an Encryption type value AES-XTS the keys when you see the logo! Isolating this issue, can you clarify the following sent to your of. ; Wipe Passcode. & quot ; Wipe Passcode. & quot ; After that, click `` Forgot all?... Same Apple password in iCloud text box will present you with one of FileVaultMaster.keychain. The us and other countries error reading & quot ; the supplied iCloud account was unable unlock... Apple ID user name and then unlocking your Mac password content on this site are subject to the reading. Reset password and hit return Logical Volume ID of the disk Macintosh HD the supplied icloud was unable to unlock this volume. Seeing `` Loading startup options. `` Root, Spinning wheel of on... By Apple Inc., registered in the us and other countries be.! Icloud text box Recovery and the same Apple password in iCloud text box hit return simply a forum where customers... Release the keys when you set up your Mac again passwords? ask Different is question! What point of what we watch as the MCU movies the branching started what on earth is going on?... Customers help each other with their products watch as the MCU movies the branching started is disabled FileVault..., or Logical Volume ID of the following command to obtain the UUID or. Tricky, it just says: `` the disk you wish to unlock account power! Password frommacOS Recovery encrypted Volume, one with an iPad PIN use, i exited macOS Recovery....

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