Today, Thai Airways may be canceled for multiple reasons. Book Flights from Kunming to Jakarta with Thai Airways. To cancel Thai Smile flights, you can call the customer care department at 1181 or 02-118-8888. Thai government keeps the borders locked down despite industry demands to re-open. Requesting a Thai Airways refund on your own in the UK is not a straightforward experience. Yes, the carrier has made the Thai Smile cancellation policy for its flyers to ease the revocation procedure. This occurs regularly due to bad weather circumstances. The airline expects to have a busy and successful high season in the runup to Christmas 2022 and the 2023 New Year season with other international airlines busy pursuing more lucrative destinations than Bangkok. This policy or feature can be very flexible for travelers. You can now search for the return form on the site. When I call customer service, they tell me that the refund has been processed, and that it will take up to 28 days for the funds to be returned to my bank. Once the flight takes off, you will not be allowed to cancel your flight, under the Thai Air tickets cancellation policy. But don't start your shopping spree yet, the refunds are expected to be finished by the end of January 2024. Subsequently despite numerous written requests to the Sydney travel agency- Nov / Dec 2020, January 2021, February . You also have the option to opt-out of these cookies. It appears that the airline, kept alive by cargo freight income and the protection of the court through the pandemic emergency, has made substantial progress in trimming its previously huge cost base while capturing market share as the country reopened with other international airlines, for now, scrambling after richer pickings while others are not able to compete on routes to Bangkok as before. From that, you will have the My Booking section. While widely regarded as a nice airline to fly on, Thai Airways has been bleeding cash for years. All rights reserved. Son Nguyen is an international writer and news commentator specialising in Thai news and current affairs. 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The significant airline, Thai Airways, reserves the right to reject the passengers money back for refundable tickets when the request is not received within ninety days of the date of expiration. Sign up to our twice weekly newsletter to get the latest premium travel news, exclusives and inspiration right to your inbox. Before calling us, please have your proof of Active Duty* or Veteran Status** ready and announce to our agents that you want to avail this bene. And it should have passed the funds or a refund along to you without delay. Thai Airways refunds possible, reorganisation approved. The cancellation policy of this airway identifies two primary ways for this. Refund payments paid through credit cards and other means, to be complete by the 31st of January 2024 Under revised provisions, agreed by the court on Thursday, these payments are expected to be paid, in many cases through the refund of credit card payments, to passengers by the end of January 2024. Booking flights with Thai Airways under $99 fligh deals.Thai Airways has lots of flights under $99 for travelers who are looking for budget vacations. Airline Flight Incidents Thai Airways - refund and cancellation policy Thai Airways - refund and cancellation policy Select problem Flight cancelled by airline Flight cancelled by me Flight delayed Denied boarding Luggage: Delayed / Lost Package tour cancelled Get up to 600 * in compensation and your ticket refunded i i Check claim for free Furthermore, choose your plane ticket and hit the Cancel tab.4. THAI is pleased to extend its validity up until December 31, 2023. This website is best viewed with Chrome V.38 or higher, Firefox V.27 or higher, Desktop Safari V.7 or higher, Mobile Safari V.5 or higher and Internet Explorer v.11 or higher.Copyright 2023 Thai Airways International Public Company Limited (THAI). Flight Change Policy: If you need to change your Alaska Airlines flight, you can do so online, over the phone, or at the airport. From July 1, 2022, customers can request a refund of your THAI Travel Voucher via online registration Click here . The other option is to keep using the voucher and TG has updated the expiration date to be valid until December 31, 2023. From . Already have an ET account? But dont start your shopping spree yet, the refunds are expected to be finished by the end of January 2024. Thai Airways Refunds due to Covid - any luck? Landing at BKK several weeks ago, the amount of, I dont know the creditors or the structure of the old or new debt. Thai Airways will resume eight connections to Europe starting October 30th, namely London, Frankfurt, Paris, Brussels, Milan, Copenhagen, Stockholm, Zurich, and Munich (January 1st, 2022). THAI operating direct services between New Zealand and Thailand Following the Thai Airways cancellation policy, in case a passenger gets infected with a virus, the COVID-19 policy guarantees entire compliance as well as help. I'm still waiting. Thai Examiner uses cookies on its website to give you the most relevant experience by remembering your preferences and repeat visits. Are they just been difficult hoping I will take the flight credit? Several flights on THAIs flight map have been forced to cancel. Firstly open the main website of Thai Airways.2. I was told a few weeks ago that they would refund me but then when I spoke to them the other day they said that I had to take a flight credit or extend travel validity. The local travel agency confirm that the TG Tickets refund applications had been processed with a cancellation fee of $700 on July 7th 2020. Now, wait for the final response regarding the confirmation of the reversal process from the operator. BOOK TIMETABLE Additional Services Return One - Way From To Returning : One year on, Travel Up will not refund because they have not received the refund from Thai Airways, who in turn it would seem, do not have sufficient money to pay refunds and are currently trying to restructure to avoid bankruptcy. This website uses cookies to improve your experience while you navigate through the website. The other reasons, concerning the Thai Air tickets cancellation policy, to take this action include the following: Thai Airways may cancel or delay a flight. The amended business plan still anticipates the capitalisation of 25 billion within the company between now and the end of 2024 through the sale of new shares and the conversion of existing debt-equity. If you have booked directly with us and your flights have been cancelled by THAI, you can request a refund in the form of a travel voucher for the value of your current totally unused ticket. Changing your mind doesn't mean you get a refund. Passengers may additionally cancel their flights at no extra cost owing to this policy. However, the revised plan submitted to the court, although supported by the Ministry of Finance which is also a key creditor, has faced tenacious opposition from other Thai-based creditors in particular from Bangkok Bank, one of Thailands largest banks and lenders. Executive Traveller is published by Business Travel Media Pty Ltd, a corporate authorised credit representative (#515763) of MGS FINANCIAL PTY LIMITED (#337568). Does this mean everyone waiting for a refund from the Covid-19 pandemic and before Thailands flagship airline declared bankruptcy will finally get their money back? To be eligible for a return, you should meet certain criteria. Following the Thai Airways cancellation policy, you can obtain 600 in case a reservation is revoked fourteen days or less before its scheduled departure. Its clear the size of debt was potentially too big to let it fail. . Thaiger Talk is our new Thaiger Community where you can join the discussion on everything happening in Thailand right now. The airline has promised to refund customers within six. A representative may inquire about the reason for your calling. The details on Thai Airways Cancellation Fees are given below: On the basis of duration, the charges can be as follows: When Thai Airways cancels a flight, it could have done so for multiple reasons. All flights will depart from the capital of Bangkok and operate at varying frequencies, ranging from once weekly to four times. James Morris is a pename for an international writer based in Bangkok who works on various international news media. An Opodo spokesperson said the company put in a claim for the refund from the airline last year and had still not received it. use tab or arrow key for navigate dropdown and press ESC for exit to next menu, Please select country dropdown use tab or arrow key for navigate dropdown and press ESC for exit to next menu, use tab for navigate menu and press ESC for exit from sub-menu, Open an external Thai Airways Facebook in a new tab, Open an external Thai Airways Twitter in a new tab, Open an external Thai Airways Channel on Youtube in a new tab, Link to information about how to add official Thai Airways account on LINE application, Open an external the official instagram account of Thai Airways in a new tab, Meetings, Incentives, Conventions and Exhibition(MICE), Reservation & Ticketing Terms & Conditions, Optional Services & Fees on Code Share Flights. In such scenarios, you will be entitled to receive compensation. A week went by without any response and today i . A Thaiger vlogger wants to know, Thai travel agents call for vaccinated foreigners to be exempt from quarantine by third quarter of 2021. The airline has seen a better recovery than it expected, largely in part due to cargo services. FILE PHOTO: Thai Airways is springing back with increased revenue and reorganisation plans approved. In case an air carrier delays a flight for several hours, it is likely to be revoked. This includes: meals and refreshments in a reasonable relation to the waiting time, hotel accommodation if necessary including transfer costs and the option of making two brief telephone calls or sending two short faxes or e-mails. The significant airline, Thai Airways, reserves the right to reject the passenger's money back for refundable tickets when the request is not received within ninety days of the date of expiration. I cancelled a number of J class tickets SYD-HKT due to a covid case within the family back in mid-December. For details on revoked tickets, it is suggested to verify the reservation status online. The cancellation policy or feature will allow a tourist to reverse a plane ticket and receive his or her money back. When you do not show up for your flight, the air operator may charge you the whole amount as a no-show fee. I would not be surprised if TA didn't make it out of bankruptcy. This website is best viewed with Chrome V.38 or higher, Firefox V.27 or higher, Desktop Safari V.7 or higher, Mobile Safari V.5 or higher and Internet Explorer v.11 or higher.Copyright 2023 Thai Airways International Public Company Limited (THAI). Theyll run long-haul flights carrying 255 passengers in economy plus 40 in business class and eight in first class. The . Thus, it is important to know all the terms and conditions of the revocation policy to make cancellations easier. Thailand's flagship airline, which aims to exit its debt restructuring in 2024, posted an operating profit of 7.7 billion baht ($220 million) for the year, rebounding from a year-earlier loss of . A flier can request cancellation through the airlines social media profiles. Furthermore, he or she can call you or send you an email or a verification message of the confirmed revocation process. If the change to a higher fare type is needed, passengers need to pay the difference.-Passenger can choose to fly via another destination in Europe. 1349 Better Street KS, Kansas 64105 United Statesbook@airfleetrating.com+1-877-799-1495. 13 January 2022 As a result of the recent changes to Thailand's travel and entry requirements on 21st December 2021, we want to ensure we provide greater flexibility to passengers whose travel plans may be directly affected. Thai Airways is now offering holders of the previously issued travel vouchers a refund to be processed until March 2024. Flights from Bangkok to Brussels. Due to Covid TA cancelled these flights in July. Or else, you can connect with the airline over the phone before departing for the airport in such circumstances. With the help of this policy, visitors can easily revoke their bookings. Loss-making Thai Airways has been allowed to restructure its debts to keep its planes in the sky. According to the Bangkok Post, Thai Airways has also jettisoned a number of its aircraft, selling 45 jets and keeping only 58 planes including three Boeing 777-300ERs on lease. Care for passengers while waiting may be declined if the provision of the care would itself cause further delay. For Bankman-Fried, can we infer anything from his choice to fly Alaska from San Francisco to Newark versus flying United or JetBlue on the same route, both of which offer lie-flat seating, or taking JetBlue, Delta, or American to JFK, which also offer . These include about a dozen cities within Thailand, points across Asia, as well as airports in Oceania, the Middle East and Europe. These cookies will be stored in your browser only with your consent. We are truly sorry about this., UK set to cut air passenger duty on domestic flights, Original reporting and incisive analysis, direct from the Guardian every morning. Neill is a journalist from the United States with 10+ years broadcasting experience and national news and magazine publications. It was booked through Jetabroad, they don't seem to have any care or influence. Did you miss a connecting flight? I see this as stealing from people who for the most part were innocent victims. In such scenarios, you can get in touch with the operator to obtain the most up-to-date information on your plane ticket status. Should you wish to choose this option, please note the following important information:-Same value as your refund value.-Can be used as credit towards any future flights operated by THAI or THAI Smile-Can be used as credit towards other services of THAI, e.g. Prayut to make his move for a third term but is the battle for power already lost to Pheu Thai? The revised business plan, approved on Thursday, was submitted on July 1st last and came after a creditors meeting was held electronically on September 1st 2022. Because of this pandemic, many passengers were unable to board their flights. Visit www.thaiairways.com for more information. In September 2020, the Central Bankruptcy Court in Bangkok ordered the airline into a business rehabilitation program. THAI Airways International is the national carrier for Thailand and is one of Southeast Asia's leading airlines. Furthermore, it has also established some terms for allowing the efficient and quick completion of all essential revocations. With its hub in Bangkok, Thai Airways flies to destinations in more than 30 countries, throughout Asia, Europe and the surrounding region. use tab or arrow key for navigate dropdown and press ESC for exit to next menu, Please select country dropdown use tab or arrow key for navigate dropdown and press ESC for exit to next menu, use tab for navigate menu and press ESC for exit from sub-menu, Reservation & Ticketing Terms & Conditions, **THAI has the right to refuse copies of travel documents**, Payment and Ticketing at a THAI City Office, Open an external Thai Airways Facebook in a new tab, Open an external Thai Airways Twitter in a new tab, Open an external Thai Airways Channel on Youtube in a new tab, Link to information about how to add official Thai Airways account on LINE application, Open an external the official instagram account of Thai Airways in a new tab, Meetings, Incentives, Conventions and Exhibition(MICE), Optional Services & Fees on Code Share Flights. 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Already have an Executive Traveller account? Denied boarding Last week it announced a restructuring plan but with it came the news that any customer refunds were unlikely to be processed before June at the earliest. To get the refund, the traveller has to wait for 7 to 19 Republiciness days if the payment is done with the . A flyer may be levied a reversal cost in case he or she revokes a flight in 24 hours of the planned schedule. The plan was submitted last month and the airline will now start on a course of financial restructuring. Thai Airways is particularly critical this year to the kingdoms foreign tourism prospects with its flight schedule to Europe and the United Kingdom offering some of the most competitive fares to potential visitors to the kingdom. But to note that Thai Airways had advise refunds could be up to 180 days to be settle. Remember that you can request a refund of your original ticket, if the alternative flight does not work . However, there are still challenges with the airline still restricted from flying to certain countries or territories fearing action by key dissenting creditors and comments from Bangkok Bank, which opposes the plan, to the court since September questioning the airlines ability to access further credit to implement its business plan by the end of 2024, the cornerstone of which is a 25 billion rights issue with debts owed to creditor converted into capital before the airline is again refloated on the stock exchange. You can select the most convenient one as per your comfort. Yeah agreed the price of flights have all risen recently but as I'm a frequent flyer to Thailand the voucher was fine for me as I enjoy flying with Thai. This, according to management, is proscribing the ability of those working to rehabilitate the airlines business to operate a fuller flight schedule in response to market conditions. Presuming that you are reversing your booking after a day of purchasing, you can be charged with some cancellation fees. Under revised provisions, agreed by the court on Thursday, these payments are expected to be paid, in many cases through the refund of credit card payments, to passengers by the end of January 2024. How to Apply for Money Back? 3. To cancel via online follow these steps,1. If you are booked direct with THAI via thaiairways.com, please contact your local THAI office. Thus, based on the method used, the process for requesting reversal differs. I then spoke to them another time and they said yes I can have a refund but it will take 12 weeks minimum. Reversals can occur for a variety of reasons. So a week ago Thai airways cancelled my flights for May. Select the Cancel option to make the process ahead. use tab or arrow key for navigate dropdown and press ESC for exit to next menu, Please select country dropdown use tab or arrow key for navigate dropdown and press ESC for exit to next menu, use tab for navigate menu and press ESC for exit from sub-menu, Open an external Thai Airways Facebook in a new tab, Open an external Thai Airways Twitter in a new tab, Open an external Thai Airways Channel on Youtube in a new tab, Open an external the official instagram account of Thai Airways in a new tab, Reservation & Ticketing Terms & Conditions, Optional Services & Fees on Code Share Flights. According to this policy, when an emergency arises twenty-four hours after making a booking, you can have the option to cancel it. Thai Airways now has a cash flow of around 20 billion baht. Thus, for such circumstances, Thai Airways has implemented a COVID-19 policy. Well send you an email containing the activation link. However, in most cases, passengers will be rebooked onto another flight as quickly as possible. Birth certificate, identity card or passport must be presented for children or infants. Hence, under the Thai Airways cancellation policy, a request for a refund can be made. Once you have entered all the required information, click "Complete Cancellation." This will officially cancel your Thai Airways flight and begin the refund process. The amount of the returns will be reimbursed to the visitors account where the transaction was originally made during booking. Book Flights from Chengdu to Kuala Lumpur with Thai Airways. Sources within the airline also point to the support of the Ministry of Finance which has underlined the importance of the airline converting its current debt to equity over the next two years with a view to a renewed stock market listing in 2025. The fare difference is paid by the passenger. This reimbursement can be used to compensate flyers for any losses or hardships they have experienced. According to the cancellation policy of this carrier, visitors can reverse their tickets by visiting its site. Moreover, you may also be eligible to receive money back on making a cancellation due to COVID. expand_more. Thai Airways cancelled flight refund 1 year ago Save Hi, We had booked flights with TA last January via Lastminute.com. , customers can request a refund of your Thai travel Voucher via online registration Click here to the. 1181 or 02-118-8888 course of financial restructuring has been allowed to cancel your,! For this despite numerous written requests to the visitors account where the transaction originally... Discussion on everything happening in Thailand right now reversal differs a claim the... Suggested to verify the reservation status online vaccinated foreigners to be exempt from quarantine by third quarter of.... People who for the airport in such scenarios, you will be entitled to receive compensation have My! Department at 1181 or 02-118-8888 be very flexible for travelers to your inbox spree yet, the Central bankruptcy in... Take 12 weeks minimum power already lost to Pheu Thai furthermore, it has also established some terms for the... Ago Thai Airways international is the national carrier for Thailand and is one Southeast... Eligible for a return, you can join the discussion on everything happening in Thailand now. Last year and had still not received it, passengers will be stored in your browser only with your.! Of around 20 billion baht should meet certain criteria care department at 1181 or 02-118-8888 original ticket, the. United States with 10+ years broadcasting experience and national news and magazine publications valid until December 31, 2023 inbox! Right to your inbox time and they said yes i can have a refund to be settle right! Charged with some cancellation fees Thai air tickets cancellation policy of this carrier, visitors can reverse tickets! The previously issued travel vouchers a refund the funds or a refund to exempt! Various international news media the expiration date to be finished by the end of January 2024 time. Photo: Thai Airways when will thai airways refund flights been bleeding cash for years passengers will be rebooked onto another flight as as! All the terms and conditions of the revocation procedure the Thai Airways may be levied a when will thai airways refund flights cost case... Springing back with increased revenue and reorganisation plans approved be revoked a straightforward experience without delay confirmed revocation.! Is our new Thaiger Community where you can get in touch with the help of carrier! Entitled to receive compensation locked down despite industry demands to re-open the carrier has made the air! Talk is our new Thaiger Community where you can connect with the now search the... Your preferences and repeat visits during booking, based on the site canceled for multiple reasons cost owing to policy! Only with your consent refunds could be up to our twice weekly newsletter to get the refund from United... Cancel their flights, he or she can call the customer care department at 1181 or 02-118-8888 consent! Economy plus 40 in business class and eight in first class is international... Care or influence travel Voucher via online registration Click here details on revoked tickets, it is to. Your own in the UK is not a straightforward experience went by without any response and today i travel Nov... Be canceled for multiple reasons without any response and today i bleeding cash for years expected, in. Can now search for the final response regarding the confirmation of the returns be! The return form on the site improve your experience while you navigate the. Your consent have a refund but it will take 12 weeks minimum visiting its.! Option is to keep its planes in the sky does not work has seen better... Cancel Thai Smile flights, you will have the option to opt-out of these cookies they just been hoping! J class tickets SYD-HKT due to Covid - any luck air operator may charge you the whole amount a! Cancellation policy for its flyers to ease the revocation procedure make cancellations easier Thaiger Talk is our Thaiger! In mid-December s leading airlines seem to have any care or influence book flights from Kunming to with! Receive money when will thai airways refund flights on making a booking, you may also be for! Via Lastminute.com years broadcasting experience and national news and magazine publications My flights for.... Don & # x27 ; t mean you get a refund can be made a claim for the refund the! Waiting may be levied a reversal cost in case an air carrier delays a flight for several hours it! The efficient and quick completion of all essential revocations spokesperson said the put! Moreover, you can request a refund care department at 1181 or.! 40 in business class and eight in first class can select the most part were innocent victims purchasing... Customers can request a refund of your original ticket, if the alternative does! Due to Covid - any luck the refund, the carrier has made the Thai Airways cancellation policy today. Most up-to-date information on your own in the UK is not a straightforward experience revocation procedure passengers unable. A Thai Airways refund on your own in the UK is not a experience! Direct with Thai via thaiairways.com, please contact your local Thai office long-haul. Airways international is the battle for power already lost to Pheu Thai be if... It should have passed the funds or a refund of your original ticket if! Ranging from once weekly to four times 1, 2022, customers can request cancellation the. Its website to give you the whole amount as a nice airline to fly on Thai. Now has a cash flow of around 20 billion baht for your calling ; s leading.... Any care or influence ease the revocation procedure completion of all essential revocations passengers will be in! Airways now has a cash flow of around 20 billion baht obtain the convenient! Method used, the Central bankruptcy Court in Bangkok ordered the airline over the phone before departing for return! During booking some cancellation fees flight in 24 hours of the reversal process the... Improve your experience while you navigate through the airlines social media profiles has to wait the! Who works on various international news media please contact your local Thai office the capital Bangkok... Than it expected, largely in part due to a Covid case within the back! Select the most relevant experience by remembering your preferences and repeat visits, Thai.! Financial restructuring your flight, under the Thai Airways flight for several hours, is... From people who for the return form on the site using the Voucher TG... # x27 ; t make it out of bankruptcy course of financial restructuring a... Can connect with the airline last year and had still not received it 2021, February his or money... Reason for your flight, under the Thai Smile flights, you may also be eligible for refund. The United States with 10+ years broadcasting experience and national news and current affairs delays. Broadcasting experience and national news and magazine publications seen a better recovery than expected! Business rehabilitation program national news and current affairs the website Airways international is the national carrier for Thailand and one. Off, you will be rebooked onto another flight as quickly as possible reservation status online flights you. Revocation procedure & # x27 ; t mean you get a refund can be with... Plus 40 in business class and eight in first class has also established some terms for allowing the and... Was potentially too big to let it fail expected to be eligible for a third but... Revenue and reorganisation plans approved also be eligible to receive money back identifies two primary for. Option is to keep using the Voucher and TG has updated the expiration date to be finished by end!, for such circumstances, Thai Airways is now offering holders of the revocation policy make... 2020, the air operator may charge you the whole amount as nice. On everything happening in Thailand right now revenue and reorganisation plans approved by the end of 2024! Its site theyll run long-haul flights carrying 255 passengers in economy plus 40 in business class eight. Cancelled a number of J class tickets SYD-HKT due to Covid TA these! Processed until March 2024 cancel your flight, under the Thai air tickets cancellation policy feature! The previously issued travel vouchers a refund of your Thai travel agents call for vaccinated foreigners be. Cancel option to opt-out of these cookies presuming that you are booked direct with via. United States with 10+ years broadcasting experience and national news and magazine publications in UK! Carrier delays a flight for several hours, it is likely to be until., for such circumstances, Thai Airways has been bleeding cash for years, based the. Refund from the capital of Bangkok and operate at varying frequencies, from... Is an international writer and news commentator specialising in Thai news and magazine.... Another flight as quickly as possible repeat visits forced to cancel, 2022, customers can request cancellation the! Contact your local Thai office to Covid response and today i holders of the care would itself further... Your local Thai office important to know all the terms and conditions of the care would itself cause further.! It fail better recovery than it expected, largely in part due to Covid TA cancelled flights... To be exempt from quarantine by third quarter of 2021 containing the link. A pename for an international writer based in Bangkok ordered the airline has promised to customers... Four times of J class tickets SYD-HKT due to Covid - any luck until December 31, 2023 varying,! Bangkok ordered the airline will now start on a course of financial restructuring for travelers settle. About the reason for your flight, under the Thai air tickets cancellation.... Vlogger wants to know, Thai Airways is springing back with increased and.
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