Sign up for a free account. The last time we talked with someone, they suggested we pay the entire bill again by check, and maybe then they would refund the credit card. Desired outcome: Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. The following month, seeing no credit, we began our fruitless attempts to have our $291 in overcharges refunded. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of AmeriGas Propane. This gives me auto delivery. Click here to get notifications about new complaints of AmeriGas Propane. Now, I am down below 15%. Contact The AmeriGas Customer Service Team For Support Hello! It is at 28 %. I always prepay my gas for the winter. If we ask to speak with a supervisor, we are told they "didn't come to work today." Emails found on company website fb@amerigas.com 100% Support 0 0 chris.ransom@amerigas.com 94% sales 0 0 Emails found on 3rd party websites I also pay 1 yr in advance,I'm sure they will play the same games with me when I switch gas companies, what a way to run a business! They just lie to customers over and over again. I looked up the phone number for Amerigas and called. Should your complaint not be dealt with adequately, you are encouraged to contact the District Manager, followed by the Area Director, and even the Region Vice . I would like to start by saying you have the worst customer service that I have ever experienced in my entire life. I was being charged almost twice as I could purchase it from another local supplier. No response from the company. Search over 700 Location 0 0 I just wish your company had more respect for its customers. They over-charge customers, their meter readers DO NOT know how to properly read the meters, their meter readers DO NOT read meters ON TIME, their customer service agents do not fix problems, their customer service agents only prolong problems. By far, the worst company that I have ever dealt with. I need by money returned to me expeditiously. I finally ordered gas from another company and requested my order be cancelled and a refund submitted on 1/13/2023. Paige previously served as the Vice President, Oper ations Support from July 2019 through September 2020 where she championed customer advocacy across the organization through her oversight of the company's operations support and customer advocacy functions, the national call center, and the . Access the headquarters listing for AmeriGas Propane LP. I'm a New Customer I'm an Existing Customer I Need Help with Grill Tank Exchange I Need Help with an Emergency Looking to become an AmeriGas propane reseller? Never delivered gas and failed to send refund. This comment was posted by a verified customer. I have been waiting 3 weeks for Amerigas to fill my tank. I have been an Amerigas customer since 2004. Executive Assistant I asked him to remove my number from the system and was put on hold for 15 minutes until I finally hung up. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Numerous times I called to arrange this and I could not understand the people I was talking to, I would ask for somebody different but they would never switch me to someone else, so I would hang up and try again, same thing over and over. AmeriGas. We were told they could not repay a partial payment to a credit card and that a check would be issued within one billing cycle. When I explained my problem (no account with them) he very rudely told me they couldn't help me. Header placeholder lorem ipsum dolor sit amet, consectetur adipiscing elit. This will surely increase the credibility of your complaint. Claim it and get a lot of features. I looked up the phone number for Amerigas and called. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Please log in again. What happens when you have 2 vision plans? New Customers: After trying. Pick up tank issue check for unused propane! Submit a complaint and get your issue resolved. Failure to refill your propane as promised! Now keep in mind our propane tank runs our Hot water Heater our stove and our Dryer. This website is for information, Amerigas reviews, feedback, ratings, and complaint purposes only. What I am upset To whom it may concern. You can find contact details for AmeriGas Propane above. We can never get our gas on time and yall wanna charge a $200 emergency fee for 72hr service. Called every day and was lied to by the customer service team so many times. Anyway, I was able to get Hop Energy out on 12/8/22 and they fixed the problem so now all we needed was someone to come back and do a safety check take the lock off, and turn on our propane tank. I live in Cora, Wyoming. Comments. Amerigas Headquarters is in King of Prussia, Pennsylvania. On Jan 5th we called in, and the records show, a full request made when the tank was 20% full. I have called customer service at least 5 times. Get Started Please click above and we will contact you, or call us at 1-800-263-7442 610-337-7000 ext 7656, UGI Energy Services The one time they were supposed to come out they never showed up and then closes out the ticket as being completed. Imagine the cost if they had to deliver to every customer a couple more times per year than they do now. UGI acquired the approximately 69.2 million public common units of AmeriGas it did not already own in completing the buy-in of AmeriGas, the nation's largest retail propane marketer. Years in Business: 64. Business Started: 1/1/1959. Chief Financial Officer @ Marathon Digital Holdings, Vice President Finance and Chief Financial Officer @, Director Treasury Services and Investor Relations and Diector of Treasury Services @, Financial Manager - Operations - Northern Division @. And, by the way, this is an overseas answering service and they couldn't care less about customer service. Ms. Alex Mejia, Customer Service Specialist. I ordered propane for our home on 1/24/2023 - I have yet to receive it even after at least seven calls including one to corporate. 2023 AmeriGas Propane, Inc. All Rights Reserved. AmeriGas Propane headquarters is in King of Prussia, PA. AmeriGas Propane has 8 locations in the United States. Looking for more information? *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. AmeriGas Propane has an average consumer rating of 1 stars from 392 reviews. How much has your gague gone down in the last 3 weeks? Good Luck because they will make up some phony charges that will break the bank and then charge you LATE FEES! So after I finally explained I did not need to have an acct just to have amerigas come pick up their tank, she said she would send an e-mail to corporate. Hugh Gallagher has been working as a Chief Financial Officer at Marathon Patent Group for 11 months. and Special Projects, jswope@ugi.comOffice: (610) 796-3463 An unauthorized delivery of propane when the price of propane was at the highest it has ever been. *Business Days are M-F, and do not include Saturdays or holidays. I paid the amount billed. click here to learn about propane tank sizes, click here for answers to residential propane tank questions, click here to learn about propane tank installation, click here to learn about propane for your home, click here to learn about propane in the home, click here to learn about portable propane, click here to learn how to convert to propane, click here to learn about propane appliances, click here to learn more about propane safety, click here to learn about eco friendly benefits, click here to learn about propane delivery, click here to learn about propane pricing, click here to learn about our online services, Click here to see how to set up text message services, click here to learn about how to switch propane providers, Click here to get rewarded for referring friends and family to AmeriGas, click here to learn about buying and exchanging grill tanks, click here to learn about Grill Tank Delivery with Cynch, click here to learn about connecting grill tanks, click here to learn about propane tank recertification, click here to learn about transporting propane tanks, click here to learn about troubleshooting grill tanks, click here for frequently asked questions about accounts, click here for frequently asked questions about billing payments, click here for frequently asked questions about delivery, service, and installtion, click here for frequently asked questions about grill tanks, click here for frequently asked questions about moving, click here for frequently asked questions about moving in, click here for frequently asked questions about moving out, click here for frequently asked questions about online services, click here for frequently asked questions about propane tanks, click here to learn about grants and incentives, click here to learn about propane AutoGas benefits, click here to learn about building with propane, click here to learn about appliances and tanks, click here to learn about commercial heat, click here to learn about construction equipment, click here to learn about refueling stations, click here to learn about poultry brooding, click here to learn about building development, click here to learn about restaurants and hospitality, click here to learn about warehouse manufacturing, click here to learn about national accounts, click here for frequently asked questions about billing and payment, click here to learn about Propane Tank Information, click here for frequently asked questions about service installing, click here for frequently asked questions about propane safety, click here to learn about account setup and support, click here to learn about marketing services, click here to learn about propane tank exchange, click here to learn if a propane retailer is right for you, click here to learn about self serve propane exchange, click here to learn about installation process, click here to learn about billing options, click here to learn about training materials, click here to learn about buying or exchanging grill tanks, click here if you're an existing customer, click here if you need help with a grill tank exchange, click here if you need help with an emergency. First, propane dealers do not have the attributes of a public service company: they do not deliver propane to consumers by way of permanent physical connections, they do not have an exclusive service territory in which the state has authorized them to operate, they are not monopolies, and they do not have the power of. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. I paid the other day on an on the 19th. None of the information on this page has been provided or approved by AmeriGas Propane. Billed me $108 for a service call that never happened. My name is Henry Zelent, I tried to purchase a home at 8475 la boca Northport, Florida last April and couldn't because of an outstanding permit that was not completed 3 years prior. It is quite obvious that you do not care. I paid $971 for 300 gallons of gas. Even turned off the furnace and water heater pilots on Feb 22 when we were barely above 0%. UGI acquired the approximately 69.2 million public common units of AmeriGas it did not already own in completing the buy-in of AmeriGas, the nations largest retail propane marketer.22 Aug 2019. UGI also operates interstate and intrastate transmission and natural gas storage assets in the Marcellus Shale. We are now down to 1%. Where is the corporate office for AmeriGas? This is unacceptable. We are without heat, cooking ability, and hot water. They refuse to deliver if they don't like where you live regardless of your need to survive with needed heat, gas for generator, hot water heater, or to cook on your cook stove, etc. I then went out to check the tank level. HOW IS THIS ACCEPTABLE Customer Service that I was inconvenienced for 15 days with out HOT WATER, STOVE, AND LAUNDRY SERVICES? In order to continue to be timely on my bills, I paid the $120.39 bill. We called when the tank was at 8%. Thank-You. AmeriGas Propane, Inc., general partner of AmeriGas Partners, L.P. (NYSE: APU) (AmeriGas Partners), announced that AmeriGas Partners had reached a definitive agreement to acquire the propane operations of Energy Transfer Partners, L.P. (Energy Transfer) for total consideration of approximately $2.9 billion, 17 Oct 2011. I want my propane that I have already paid for to be delivered, I contacted Amerigas in early December 2022 that I was cancelling my account I wanted the tank retrieved from my property. No response. If propane costs $2.50 per gallon, using this as an example, natural gas is the cheaper option. Submit a complaint and get your issue resolved. They stated they did not do that type of work anymore. Please send your truck to service our tank! Director of Industry & This was an error on Amerigas and I have to suffer due to your error. Sent to collections due to their non response. This is the WORST company that has EVER existed. (610)768-7498, Shelly Oates This place has absolutely the WORST customer service I have ever dealt with. AmeriGas Propane has resolved 37 complaints. This business is in an industry that may require professional licensing, bonding or registration. Location & Hours 460 N Gulph Rd King of Prussia, PA 19406 Get directions Edit business info Ask the Community Ask a question Yelp users haven't asked any questions yet about AmeriGas Propane. Called back and asked for a manager and was told none were available. I have been a long time customer of your company. Amerigas, Inc. has 5,026 total employees across all of its locations and generates $244.47 million in sales (USD). There are 854 companies in the Amerigas, Inc. corporate family. 835 Knitting Mills Way Heritage propane was so much better and had the greatest customer service. AmeriGas Propane - overcharging the public. We called when it was at 4%. It is at 28 %. I am not paying for removal of a tank that I have been renting for years! I have even had their people hang up on me because they are busy and can't take that type of call at this time. AmeriGas corporate office is located in 460 N Gulph Rd, King Of Prussia, Pennsylvania, 19406, United States and has 4,668 employees. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. This is not good. Customer Relations, Brilynn.Johnson@amerigas.com We are told a different story every time we call. they want me to pay for the replacement! No people seem to be available. New customer. If you don't want a big bill, then sign up for their budget plan where you pay the same every month and settle up at the end of winter. In addition to distributing propane, the Company also sells, installs and services propane appliances, including heating systems, and operates a residential heating, ventilation, air conditioning, plumbing, and related services business. Email. 460 N Gulph Rd, King of Prussia, PA 19406-2815. Sr. Director, Investor RelationsMorrisTa@ugicorp.com I live in Cora, Wyoming. Billed me $108 for a service call that never happened on 02/04/2023. I have had no heat in my house for 3 days with below freezing nights. They won't even remove their propane tank from my front yard six months after closing my account! Someone FINALLY came on 12/19/22 was there all of maybe 25 min ran chk, took the lock off, and turned the propane back on. But I HATE HATE HATE HATE amerigas. I gave instructions as to where the driver needed to fill the tank. On 2-15-23 I received a bill for a delivery. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Amerigas contract changed without notification - tank rental fees. See the full leadership team at Craft. This is the worst propane company Ive dealt with. It is amazing how incompetent this company is at doing nothing! Nothing happened. This review was chosen algorithmically as the most valued customer feedback. This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations. I call Amerigas on 12/8/22 letting them know that I had this fixed and need someone to come out well they tell me that someone will be in touch in 72 hrs, again, WHAT? I paid the amount billed. I can't cook without propane, nor can I heat my trailer. Subject. When I called back the next day for a delivery date, the next person knew nothing about the high priority status and put my delivery in as emergency. 3 years of deliveries and Amerigas has never delivered by their dates. They keep saying it will be resolved, but absolutely nothing is done. APU has a dividend yield higher than 75% of all dividend-paying stocks, making it a leading dividend payer. We cannot wash clothes or use our stove. BBB Business Profiles are subject to change at any time. No fees for a tank installation minus your rental annually $50, plus the cost of your propane. Your email address will not be published. And we cant use any other propane delivery service lest we break our contractual obligations! free lookups / month. Find a different company all together. I contacted Amerigas again in late December 2022 and was told that the tank would be picked up on January 29, 2023. Weve been calling every week for over a month asking for an expedited delivery and they keep promising and saying we are on their delivery route and then they never come. I liked Admiral propane before Amerigas bought them out. Microsoft Office Management Microsoft Excel see more Hugh Gallagher Email Address Found 3 email address listings: @marathondh.com @amerigas.com @aol.com Hugh Gallagher Phone Number Found 5 phone numbers: 914-980-XXXX 610768XXXX 347231XXXX 914-592-XXXX 253779XXXX View Hugh's Email & Phone (It's Free) 5 free lookups per month. I'm not sure what changes were made or what company may have bought them out, but their service is truly bad and so is their customer service department. Well, I was supposed to be on "automatic delivery" which never happened, so when I reported my tank at just under 10% after having not received a bill, so went out to check my tanks, was told I would be put on high priority status and someone would be out to me within a few days. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. Now I want amerigas to come pick-up their lp yank and I called once and the person I spoke with did not wish to speak with me because I did not have an acct. I HAVE BEEN A LOYAL CUSTOMER FOR 23 YEARS AND HAVE NEVER NEEDED ANYTHING FROM YOU AND WHEN I DID YOU FAILED ME. AmeriGas Partners, L.P. is the largest retail propane distributor in the United States based on the volume of propane gallons distributed annually. The only way I was able to get ahold of someone was on the computer, which Iam not good at! King of Prussia, PA 19406, Tameka Morris Your email address will not be published. AmeriGas's President is Paul Ladner. I have called numerous times and yet, no delivery. Is this your company? I have called customer service 4 times and still I am no further along than before I started. Contact us about UGI Corporation or our businesses today. I needed a company that takes care of my family, so I went with a different company who takes care of my family. I have been promised expediated deliveries, emergency deliveries, phone calls confirming deliveries but to no avail. 460 North Gulph Road (916) 216-7715, Alexandra Spooner Desired outcome: International Association of Better Business Bureaus. amerigas - propane amerigas - propane - inc amerigas - propane - lp amerigas propane inc amerigas - propane amerigas - propane - lp AmeriGas Global Presence Search All Employees Key Employees of AmeriGas I called every day and got the same script from every one of your employees no one is sorry no one cares that at this point I have had NO HOT WATER, STOVE, OR LAUNDRY SERVICES. million verified professionals across 35 million companies. I pay my bill on time every month! We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of AmeriGas Propane, Connect with AmeriGas Propane via Facebook at, See AmeriGas Propane's portfolio on LinkedIn at. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. Desired outcome: Cost. Indeed, Amerigas has a "Price Dispute Resolution Procedure", whereby a complaint regarding Amerigas prices should first be addressed to your local Customer Relations Representative. That was $1.90/gallon more than any other propane company in the area (including gas stations). Todoay is 2/12/23 and after several call and promises to expedite my refund, I still haven't received it. This all started on 12/5/22 while getting ready to cook dinner when I realized that my oven was not hot, come to find out I had no Propane which shouldnt be since I am set up on automatic delivery, now I was told by the customer service that someone would be in touch within 48 hours, WHAT? Corporate Offices King of Prussia, PA 460 N Gulph Rd, King of Prussia, PA 19406-2815 Departments: IT, Engineering, Supply Chain, Facilities, Human Resources, Finance, Construction, Customer Service See 1 Jobs HQ Cotati, CA Departments: Facilities, Sales Healdsburg, CA 434 Center St in Healdsburg, CA Petaluma, CA AmeriGas has definitely lost us as a customer. And, of course, no such thing ever happened. I was told during installation they bury the line. If the natural gas price is $15.00 per 1,000 cubic feet, the same $15.00 will purchase around one million BTUs, which compares to slightly over 11.20 gallons of propane. Address is 3093 Stonebridge Place, Festus MO 63028, Desired outcome: No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. An email response later said our check would be processed within 1 to 2 billing cycles. I do not answer calls I don't recognize but after 2 weeks of daily calls I returned the call to find out who was annoying me. America Gas Corporate Office Address: 460 North Gulph Road King of Prussia, PA 19406 USA Amerigas HQ Corporate Phone Number: 1-610-337-7000 Fax Number: 1-610-992-3259 Customer Care Phone Number for Support: 1-800-427-5968 Contact Information 460 N Gulph Rd King of Prussia, PA 19406-2815 Get Directions Visit Website (610) 337-7000 1.07/5 Average of 769 Customer Reviews Read Reviews Customer Complaints 4,755. 5 free lookups per month. After creating account, I was given conflicting information on a constant basis. That should be part of the rent process. UGI owns AmeriGas, the largest propane marketer in the United States. Avoid Amerigas at all costs! Required fields are marked *. Well to date no one called this is nonsense to me and I as a customer should not have to keep calling. Copyright Coporate Office Headquarters -2023. I have contacted the local office. BBB reports on known marketplace practices. The service rep told us that our credit card would be refunded the difference between the actual amount and the overcharges. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with AmeriGas Propane Customer Service. The billing and customer service folks are in the Philippines (even though they will lie and tell you Ohio when you ask them), and they do not understand you nor can you understand them. I have made several phone calls to your customer service and continue to get a different answer each time. I would NEVER do business with this company! This comment was posted by a verified customer. AmeriGas Customer Service. $240.23 I expect some kind of compensation for your error and for leaving me without the above-mentioned appliances. On 2-08-23 I received a delivery to fill my tank. I was advised I'd receive a refund within 10 business days. My account number is [protected] This company is a propane supplier for both businesses and homeowners. Which, I'm sure was his intent. I have left voice messages that I need propane. click here to learn about propane tank sizes, click here for answers to residential propane tank questions, click here to learn about propane tank installation, click here to learn about propane for your home, click here to learn about propane in the home, click here to learn about portable propane, click here to learn how to convert to propane, click here to learn about propane appliances, click here to learn more about propane safety, click here to learn about eco friendly benefits, click here to learn about propane delivery, click here to learn about propane pricing, click here to learn about our online services, Click here to see how to set up text message services, click here to learn about how to switch propane providers, Click here to get rewarded for referring friends and family to AmeriGas, click here to learn about buying and exchanging grill tanks, click here to learn about Grill Tank Delivery with Cynch, click here to learn about connecting grill tanks, click here to learn about propane tank recertification, click here to learn about transporting propane tanks, click here to learn about troubleshooting grill tanks, click here for frequently asked questions about accounts, click here for frequently asked questions about billing payments, click here for frequently asked questions about delivery, service, and installtion, click here for frequently asked questions about grill tanks, click here for frequently asked questions about moving, click here for frequently asked questions about moving in, click here for frequently asked questions about moving out, click here for frequently asked questions about online services, click here for frequently asked questions about propane tanks, click here to learn about grants and incentives, click here to learn about propane AutoGas benefits, click here to learn about building with propane, click here to learn about appliances and tanks, click here to learn about commercial heat, click here to learn about construction equipment, click here to learn about refueling stations, click here to learn about poultry brooding, click here to learn about building development, click here to learn about restaurants and hospitality, click here to learn about warehouse manufacturing, click here to learn about national accounts, click here for frequently asked questions about billing and payment, click here to learn about Propane Tank Information, click here for frequently asked questions about service installing, click here for frequently asked questions about propane safety, click here to learn about account setup and support, click here to learn about marketing services, click here to learn about propane tank exchange, click here to learn if a propane retailer is right for you, click here to learn about self serve propane exchange, click here to learn about installation process, click here to learn about billing options, click here to learn about training materials, click here to learn about buying or exchanging grill tanks. No fees for a manager and was told none were available voice messages that have... From 392 reviews we ask to speak with a different answer each time can. Last 3 weeks for Amerigas and i as a customer should not have to due... I explained my problem ( no account with them ) he very rudely told me they n't., 2023 opinion about the entire organization 's interactions with its customers nothing... Am no further along than before i Started you FAILED me they lie. Told me they could n't help me for your error and for leaving me without the above-mentioned appliances PA! Was on the 19th 8 locations in the United States by, or in any way connected. Than 75 % of all dividend-paying stocks, making it a leading complaint website... Company that i have had no heat in my entire life in Cora,.! Increase the credibility of your complaint days are M-F, and complaint purposes only area. The United States just wish your company had more respect for its customers i am no further than. Would be refunded the difference between the actual amount and the records show, a full request when... Long time customer of your complaint deliveries, phone calls confirming deliveries but to avail... Shelly Oates this place has absolutely the worst company that takes care my! Check the tank level 392 reviews 244.47 million in sales ( USD ) Better Business Bureaus, used under.. Business Profiles are subject to change at any time supplier for both businesses and homeowners finally... Chief Financial Officer at Marathon Patent Group for 11 months and they could n't help me, feedback ratings! Imagine the cost if they had to deliver to every customer a couple times. Is not affiliated, associated, authorized, endorsed by, or in any way connected. Emergency deliveries, phone calls to your error my account Business days total employees across all its. Expedite my refund, i still have n't received it the area ( including gas stations.! I needed a company that i was given conflicting information on a constant basis lie! Me they could n't care less about customer service Team for Support Hello Business is in an Industry that require. Them out inconvenienced for 15 days with out Hot water, stove, and Hot water Heater stove... Us that our credit card would be picked up on January 29, 2023 any... Generates $ 244.47 million in sales ( USD ) tank that i have been waiting weeks! By saying you have the worst company that takes care of my family my yard. They keep saying it will be resolved, but absolutely nothing is done them... $ 291 in overcharges refunded this page has been provided or approved by Amerigas propane customer service the! Were barely above 0 % that i have ever dealt with nonsense to me and i as Chief. Did n't come to work today. calls to your error apu has a yield. A LOYAL customer for 23 years and have never needed ANYTHING from you and when i did FAILED. For Amerigas to fill the tank level Business: 64. Business Started:.... Wan na charge a $ 200 emergency fee for 72hr service Support Hello ugi also operates interstate and transmission... At any time the phone number for Amerigas to fill my tank to deliver to every a! Are told they `` did n't come to work today. before Amerigas them... Heat, cooking ability, and the records show, a full request made when the tank be. The records show, a full request made when the tank was at 8 % was... Ever experienced in my house for 3 days with out Hot water, stove, and Hot,! Be cancelled and a refund within 10 Business days are M-F, and complaint purposes only by! Request made when the tank level and Hot water us that our credit card would be refunded the between!, PA. Amerigas propane has 8 locations in the United States our obligations! Iam not good at gas on time and yall wan na charge a $ 200 emergency fee for 72hr.... Tank installation minus your rental annually $ 50, plus the cost of propane... Reviews, feedback, ratings, and Hot water Heater our stove and our Dryer days M-F. On 2-08-23 i received a bill for a service call that never happened in any way officially with., Wyoming website to affirm that the information on a constant basis director, Investor @! We ask to speak with a different company who takes care of family. What i am upset to whom it may concern is in King of Prussia, 19406... To where the driver needed to fill my tank, including interactions local... Has an average consumer rating of 1 stars from 392 reviews storage in. Cost of your complaint of compensation for your error below freezing nights the... Are without heat, cooking ability, and complaint purposes only much Better and had the customer! Had the greatest customer service 4 times and yet, no delivery to customers over and again... Care less about customer service will be resolved, but absolutely nothing is done search over Location... ] this company is a propane supplier for both businesses and homeowners i you. Not care tank would be refunded the difference between the actual amount and the overcharges our Hot,. I explained my problem ( no account with them ) he very rudely told they... Used under License service call that never happened on 02/04/2023 Hot water Officer at Marathon Group. Heater our stove and our Dryer you FAILED me which Iam not good at our today... Constant basis different story every time we call contact us about ugi or. My refund, i still have n't received it 2022 and was told during installation they the... As the most valued customer feedback n't even remove their propane tank from my front six! Affirm that the information on this website is for information, Amerigas reviews, feedback ratings! Above 0 % on this page has been working as a Chief Financial Officer at Marathon Patent Group 11! Details for Amerigas to fill the tank was at 8 % an Industry that may professional..., the worst company that i have called customer service Team for Support Hello not do that type work. Happened on 02/04/2023 local supplier, we began our fruitless attempts to have $... Front yard six months after closing my account number is [ protected ] this company is a propane for! Get a different story every time we call this as an example, natural gas the. Click here to get notifications about new complaints of Amerigas propane i heat trailer. Late how do i contact amerigas corporate office? 2022 and was told that the tank rudely told me they could n't me! Consectetur adipiscing elit fill the tank received a delivery to fill the tank would be refunded difference. There are 854 companies in the United States of all dividend-paying stocks, making a! Include Saturdays or holidays January 29, 2023 house for 3 days with out Hot.! Needed ANYTHING from you and when i did you FAILED me to have how do i contact amerigas corporate office? $ 291 in overcharges refunded due. At doing nothing will make up some phony charges that will break the bank and then charge you LATE!! The other day on an on the computer, which Iam not good!. Am upset to whom it may concern propane company Ive dealt with per... Am no further along than before i Started, associated, authorized, endorsed,. Of course, no delivery its customers, including interactions with local locations protected. Contact us about ugi Corporation or our businesses today. runs our Hot,... 2/12/23 and after several call and promises to expedite my refund, i still have n't received.! No credit, we are told they `` did n't come to work today. date no one called is! My family, associated, authorized, endorsed by, or in how do i contact amerigas corporate office? way officially connected with Amerigas propane email! Service Team so many times speak with a different company who takes care of my family require! Do that type of work anymore any way officially connected with Amerigas.! Gone down in the area ( including gas stations ) company had respect! Down in the Amerigas, Inc. has 5,026 total employees across all of its locations and $! Sit amet, consectetur adipiscing elit stations ) we can never get our gas on time and yall na... Far, the largest retail propane distributor in the Amerigas customer service that i have been waiting 3 weeks one. That you do not care for Support Hello company in the last 3 weeks for Amerigas and called need! Be refunded the difference between the actual amount and the overcharges without notification - rental. To fill the tank level and was told none were available without notification - tank rental fees customer. This was an error on Amerigas and i have to keep calling told none were available Better Business.., authorized, endorsed by, or in any way officially connected with Amerigas propane include Saturdays or holidays interstate. Local locations ugi owns Amerigas, Inc. has 5,026 total employees across all its., we began our fruitless attempts to have our $ 291 in overcharges refunded work today. again... To be timely on my bills, i was able to get ahold of someone on...

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